Assistant Manager - Lead Team & Service Excellence

One Retail; Bradford; On-site; GBP 28,000 - 33,000; Full time

Job summary

A leading food service company in Bradford is seeking an experienced Assistant Costa Coffee Manager to support daily operations and lead a team. Responsibilities include ensuring excellent service, managing staff rotas, maintaining hygiene standards, and assisting the Store Manager. The ideal candidate will have supervisory experience in a retail or catering environment and a strong commitment to customer satisfaction. Competitive salary of £28,000 per annum and a comprehensive benefits package are offered.

Benefits

Contributory pension scheme

Career Pathways and MyLearning programmes

Digital GP access

Travel discounts

Grocery discounts

Cinema ticket discounts

Cash rewards

Wellness classes

Qualifications

• Previous experience in a supervisory or team leader role within a café, retail, or catering environment.
• Strong communication and leadership skills.
• Excellent customer service focus with a proactive attitude.
• Reliable, well-presented, and able to work under pressure.
• Committed to maintaining high standards of hygiene and safety.

Responsibilities

• Support the Manager in the daily running of the Costa store.
• Lead and motivate the team to deliver exceptional customer service.
• Assist with staff rotas, stock management, and ordering supplies.
• Ensure the café is clean, well-presented, and compliant with health and safety standards.
• Help manage cashing-up and record-keeping.

Skills

Supervisory experience

Communication skills

Customer service focus

Team player

Initiative

Job description

A leading food service company in Bradford is seeking an experienced Assistant Costa Coffee Manager to support daily operations and lead a team. Responsibilities include ensuring excellent service, managing staff rotas, maintaining hygiene standards, and assisting the Store Manager. The ideal candidate will have supervisory experience in a retail or catering environment and a strong commitment to customer satisfaction. Competitive salary of £28,000 per annum and a comprehensive benefits package are offered.