Assistant General Manager - Burger King

SSP; Stansted Mountfitchet; On-site; GBP 33,000; Full time

Job summary

A leading food service provider at Stansted Airport seeks an Assistant General Manager. This full-time position offers a competitive salary of £33,000 p.a. and rewards like colleague discounts, a bonus scheme, and ongoing development opportunities. The role requires strong leadership, adaptability, and a commitment to customer service excellence. Ideal candidates will have proven management experience and the ability to inspire their team, ensuring high standards of quality and safety. Flexible work across weekdays and weekends is expected.

Benefits

Colleague discount – up to 50%

Discounted parking

Friends & Family discount 20%

Flexible working

Management bonus scheme

Wellbeing support

Life assurance

Apprenticeships and ongoing development

Qualifications

• Proven experience in a management role, preferably in a hospitality setting.
• Ability to mentor and lead a team effectively.
• Strong service skills and a passion for quality.

Responsibilities

• Support the General Manager in operational management.
• Deliver exceptional customer service every day.
• Train and mentor team members.
• Ensure high standards of brand quality and safety.

Skills

Customer service excellence

Team leadership

Effective communication

Adaptability

Brand quality standards

Job description

Assistant General Manager – Burger King Stansted Airport

If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you.

We work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to well‑known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.

This role is Full time (40 hours pw worked 5 days of 7) you will be required to work flexibly across weekdays, weekends and bank holidays.

As Assistant General Manager, you'll be rewarded with a competitive salary of £33,000 p.a and enjoy:

• Colleague discount – up to 50%
• Discounted parking
• Friends & Family discount 20% (T&C apply does not apply to all brands)
• Flexible working

Management bonus scheme

• Help at Hand – digital GP access, 24/7 helpline for you & family
• Wellbeing support through Retail Trust and family‑friendly leave
• Variety of networks to support you: Neurodiversity, LGBTQ and many more
• Life assurance
• Apprenticeships and ongoing development opportunities

Share incentive plan (SIP)

We're looking for an inspirational Assistant General Manager to join our team. You'll have the opportunity to make a difference every day, as you support your manager and team to deliver exceptional customer service and operational excellence.

As Assistant General Manager you’ll:

• Be passionate and dedicated and a strong support to the General Manager.
• Have the highest standards of brand quality and safety for our customers and team.
• Be an inspiration to the team to deliver outstanding customer service and loyalty.
• Mentor and train the team to grow and excel.
• Have proven experience and confidence in leading a team.
• Set an example of excellent service skills.
• Communicate effectively and clearly.
• Be adaptable and resilient in any situation.

SSP are proud to be an equal‑opportunity employer that seeks to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.

Start the best part of your journey with us!