Apprentice Administrator Tissue Viability

NHS; South Petherton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare organization in South Petherton seeks a Business Administration Apprentice to provide vital administrative support within the Tissue Viability team. This role involves organizing meetings, managing correspondence, and contributing to high-quality service delivery. Candidates should demonstrate excellent communication skills and have a good standard of literacy and numeracy. This apprenticeship is a great opportunity for career progression, providing structured training and hands-on experience.

Benefits

Flexible working options

NHS pension scheme

Generous annual leave allowance

Career development opportunities

Qualifications

• Good standard of literacy and numeracy.
• General office experience.
• Ability to manage distressing circumstances.

Responsibilities

• Provide comprehensive administrative support to the Tissue Viability Service.
• Monitor and manage the team inbox.
• Arrange and coordinate meetings.
• Maintain systems and databases accurately.

Skills

Excellent communication skills

Organisational skills

Ability to work independently

Teamwork

IT skills

Education

Minimum level 2 functional skills or GCSE grade C/4 or above

Tools

Microsoft Office

Email systems

Job description

Are you organised, people-focused, and ready to start a rewarding career in Business Administration?

Join our friendly and supportive team within the Tissue Viability team supporting the service across the various locations of South Petherton Hospital, Musgrove Park Hospital and Yeovil District Hospital.

What we're looking for -

• A great team player with excellent communication skills
• Organised, proactive, and eager to learn
• Committed to delivering high-quality support to our community
• Supportive team environment
• Opportunities for career progression
• Contribute to a service that makes a real difference in Somerset

This is an exciting opportunity to gain hands-on experience while completing a recognised qualification, with the possibility of progression at the end of the successful completion of the apprenticeship. The duration of the course will be between 18-24 months.

Your Apprenticeship training will be delivered by UCS College Group (Bridgwater or Strode campus), giving you the knowledge and skills to succeed in business administration - https://www.btc.ac.uk/courses/adult-learning/administration-office-skills/business-administrator-apprenticeship-level-3/

IMPORTANT - Please see the additional information in the Job Description section below in regard to the essential and eligibility requirement. Enrolment and eligibility criteria must be met and you must have unrestricted right to work in the UK to be eligible to enrol on the apprenticeship - this vacancy is unable to support applicants who require sponsorship.

Main duties of the job

You will work as part of the administrative team, providing comprehensive administrative support to the Tissue Viability Service.

What you'll do -

• Work collaboratively with colleagues and service users in a fast-paced environment
• Learn and develop new skills through structured training and on-the-job experience

Key Responsibilities -

The role will include, but is not limited to:

• Supporting the day-to-day running of the service, including monitoring and managing the team inbox
• Arranging, coordinating, and organising meetings
• Managing correspondence, diaries, and documents
• Maintaining systems and databases accurately and efficiently
• Handling telephone enquiries from service users and colleagues professionally
• Ordering supplies as required and carrying out regular stock checks
• Organising and prioritising own workload effectively
• Working both independently and collaboratively as part of a team
• Working closely with clinical team members to deliver a coordinated service across the Trust
• Adhering to Somerset NHS Foundation Trust values and core standards while delivering a high-quality service to colleagues and service users
• Working flexibly across Community and Acute-based teams, as required

Please note - this role could at times involve viewing clinical wound-related content which may be graphic and potentially distressing in nature.

Interested - Apply now and start your journey towards a rewarding career in Business Administration!

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breath-taking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

Job responsibilities

Please see attached Job Description & Person Specification for further details of duties and responsibilities. You will be required to provide us with your qualification certificates and to ensure that you meet the eligibility and enrolment criteria for the apprenticeship - please see the following information as well.

Eligibility Criteria

Enrolment and eligibility criteria must be met and you must have unrestricted right to work in the UK to be eligible to enrol on the apprenticeship - this vacancy is unable to support applicants who require sponsorship.

To comply with Apprenticeship Eligibility rules Non-UK nationals who have been ordinarily resident in the UK and Islands for at least the previous 3 years on the first day of learning and:

Have permission granted by the UK government to live in the UK (not for educational purposes only), or have pre-settled or settled status under EUSS

Any visa held must meet the mentioned regulations and cover the full duration of the apprenticeship (minimum of 2 years)

For further details, please see https://assets.publishing.service.gov.uk/media/67b322eb4e79a175a4c2fd5d/Apprenticeship_funding_rules_2024_to_2025.pdf (Annex A: Residency eligibility criteria).

Person Specification

Qualifications

• Good standard of literacy and numeracy and spoken English (minimum level 2 functional skills, or GCSE grade C/4 or above).

Experience

• General office experience

Additional Criteria

• IT skills - able to use Microsoft packages and email systems.
• Committed to attending college and achieving Apprenticeship.
• Conscientious and reliable with adaptability to be flexible to meet the needs of the service.
• Good interpersonal and team working skills.
• Ability to deal with distressing or emotional circumstances.
• Access to transport to travel in connection with the post.
• Eligibility and Enrolment criteria met
• Knowledge of the NHS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.