Allocations Support Officer

Pertemps Harrow; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A local government organization in London is seeking an Allocations Support Officer. The successful candidate will coordinate placements into emergency housing and provide administrative support. Ideal candidates will have experience in housing services and strong organizational skills. The role offers a salary of £16.71 per hour with 35 working hours per week.

Qualifications

• Previous experience in housing, homelessness services, or a similar support environment.
• Attention to detail and time management skills.
• Commitment to supporting vulnerable people.

Responsibilities

• Coordinate the allocation and placement of clients into emergency and temporary housing.
• Maintain accurate records and update housing systems.
• Respond promptly to urgent housing referrals.

Skills

Strong administrative and organisational skills

Excellent communication and interpersonal skills

Ability to work effectively under pressure

Compassionate and solution-focused mindset

Job description

Overview

Job Title: Allocations Support Officer - Emergency & Temporary Accommodation

Location: London Borough of Harrow, Forward Drive, Harrow, HA3 8NT

Contract Type: Temporary (Ongoing)

Pay Rate: £16.71 per hour

Working Hours: 35 hours per week

Role Overview

The London Borough of Harrow is seeking a proactive and well-organised Allocations Support Officer to join our Housing team, with a specific focus on Emergency and Temporary Accommodation. This role plays a vital part in helping vulnerable individuals and families secure short-term housing solutions during times of need.

Key Responsibilities

• Coordinate the allocation and placement of clients into emergency and temporary housing.
• Work closely with internal departments, landlords, and accommodation providers to ensure placements are appropriate and timely.
• Maintain accurate records and update housing systems with placement information.
• Respond promptly to urgent housing referrals and provide day-to-day administrative support to the Allocations team.
• Ensure all placements comply with relevant housing legislation, policies, and safeguarding requirements.

Qualifications

• Previous experience in housing, homelessness services, or a similar support environment.
• Strong administrative and organisational skills, with attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work effectively under pressure and manage multiple priorities.
• A compassionate and solution-focused mindset, with a commitment to supporting vulnerable people.

If you meet the qualifications and possess the experience required for this position, please click 'apply.'

About Us

For nearly 60 years, Pertemps Recruitment Partnership has been a leader in providing permanent and temporary staffing solutions. Recognized as one of The Sunday Times' Best 100 Companies to Work For 14 years in a row, we pride ourselves on a personal touch in all we do. As an accredited 'Investor in People,' we are committed to fostering growth and career progression for our team.

Harrow Council

Ranks as the 12th largest borough in London and is known for its vibrant cultural diversity. Situated just 10 miles from central London, Harrow boasts excellent transport links, including the Metropolitan Line, Watford DC Line, and national rail services. It\'s also easily accessible via the M1, M25, and A406, making it an ideal place to live, work, and visit.

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