Overview
ABOUT US
Wirex is a global leader in digital payments, empowering people to seamlessly manage, spend, and earn rewards across both traditional currencies and cryptocurrencies. Our platform offers multicurrency accounts, crypto- and cashback rewards, and a premium experience tailored for high-net-worth individuals through our Private program.
OVERALL ROLE PURPOSE
We are seeking a dynamic Affiliate & VIP Acquisition Manager to join our Private team. This unique hybrid role combines elements of affiliate marketing, partnerships, and VIP customer acquisition. You will play a key role in expanding Wirex’s network of high-value clients by developing relationships with affiliates, agents, and partners across industries where crypto has strong relevance. The successful candidate will be entrepreneurial, results-driven, and highly flexible, capable of building a customer pipeline through affiliate networks while simultaneously nurturing long-term relationships with high-net-worth individuals (HNWI). We are a remote-first employer. To support collaboration, we’re ideally looking for candidates based within 2 hours of UK time (GMT/BST).
Responsibilities
Main Responsibilities of the Role
- Affiliate Development & Management — Identify, recruit, and onboard affiliates, agents, and partners to drive new customer acquisition.
- Affiliate Development & Management — Manage day-to-day affiliate relationships, negotiating commercial terms and optimizing performance.
- Affiliate Development & Management — Monitor affiliate activity, analyze campaign performance, and provide recommendations for growth.
- VIP Acquisition & Relationship Management — Proactively identify and acquire high-net-worth individuals who can benefit from Wirex’s Private offering.
- VIP Acquisition & Relationship Management — Build and maintain strong, trust-based relationships with VIP clients, acting as their primary point of contact.
- VIP Acquisition & Relationship Management — Deliver a premium customer experience to ensure long-term engagement and loyalty.
- Market Expansion & Strategy — Develop and execute acquisition strategies across crypto-related verticals (trading, investment, fintech, lifestyle, gaming, etc.).
- Market Expansion & Strategy — Collaborate with the marketing and product teams to tailor acquisition initiatives to specific audiences.
- Market Expansion & Strategy — Provide insights on market trends, competitor activity, and partnership opportunities.
- Reporting & Optimization — Track, analyze, and report on acquisition performance against KPIs.
- Reporting & Optimization — Optimize campaigns and partnerships to maximize ROI.
Experience / Skills Required
- Proven experience in affiliate management, VIP account management, or customer acquisition roles, ideally within fintech, crypto, or iGaming.
- Strong understanding of affiliate networks, online marketing, and customer acquisition channels.
- Ability to build and manage relationships with high-net-worth clients and business partners.
- Entrepreneurial mindset with the ability to work independently and drive results.
- Excellent negotiation, communication, and interpersonal skills.
- Flexibility to work across different markets, time zones, and cultural contexts.
- Passion for crypto, fintech, and innovation in financial services.
Benefits
- The chance to be part of a pioneering company at the intersection of traditional finance and crypto.
- A role with high visibility and strategic importance in Wirex’s Private program.
- International company, with a global remit.
- Opportunities for professional growth in a fast-paced and innovative environment.
- Access to a Premium subscription on your Wirex account.
- Flexible and remote working options.
- Diverse and multinational working environment.
- Generous vacation policy.
- Additional paid days off for your birthday, service anniversary, and special occasions.
- Collaborate with industry-leading partners and a dynamic, forward-thinking team.
NOTE: Benefits may vary from region-to-region and will depend upon the location you are hired in.
Wirex Behaviours Required for the Position
- Ability to promote collaboration and sharing
- Contributes to creating a positive environment
- Passionate about their area of expertise
- Takes initiative, and creates a drives innovations for our customers
- Establishes high personal goals
- Works towards collective success
- Inspires and supports others to succeed