Administrator / Clinic Coordinator

AWD online; Stockport; On-site; GBP 60,000 - 80,000; Full time

Job summary

A clinical support company based in Stockport is seeking an experienced Administrator / Clinic Coordinator. This permanent, full-time position involves managing enquiries, diary schedules, and providing comprehensive patient administration. Ideal candidates will possess strong organizational skills, experience in customer service, and proficiency in CRM systems and Microsoft Office. Join a dynamic team supporting patient care with an emphasis on accuracy and teamwork in a busy clinical environment.

Benefits

Competitive salary

Benefits package

Qualifications

• Previous experience in administration, office support, or customer service within a fast-paced environment.
• Confident and empathetic communication skills with a professional telephone manner.
• Ability to multitask and meet deadlines.

Responsibilities

• Handle email and telephone enquiries from professionals and referrers.
• Arrange Clinical Rehabilitation Assessments and trauma clinic appointments.
• Provide administrative support from consultation through to delivery.

Skills

Organisational skills

Customer service skills

Database management

Communication skills

Attention to detail

Tools

Microsoft Office

CRM systems

Job description

Administrator / Clinic Coordinator

An excellent opportunity for a highly organised Administrator / Clinic Coordinator with strong customer service and database management skills to support patient care within a busy clinical environment. This role involves diary management, scheduling, data entry and coordinating enquiries.

If you’ve also worked in the following roles, we’d also like to hear from you: Administrative Assistant, Administration Assistant, Office Assistant, Clerical Assistant, Business Support Administrator, Team Administrator

SALARY: Competitive + Benefits

LOCATION: Stockport, Cheshire, North West England

JOB TYPE: Permanent, Full-Time

WORKING HOURS: 37.5 hours per week, 8am – 4pm Monday to Friday

JOB OVERVIEW5

We have a fantastic new job opportunity for an Administrator / Clinic Coordinator supporting the smooth running of a patient-focused clinical service. You will handle enquiries, manage appointments and ensure accurate records using CRM and administrative systems.

As an Administrator / Clinic Coordinator you will work closely with the Practice Manager, clinicians and wider teams to coordinate assessments, track orders and maintain high-quality customer care. Strong organisation skills and attention to detail are essential.

The Administrator / Clinic Coordinator will also assist with reception cover, support clinical planning meetings, raise quotations and help maintain efficient workflow across administrative processes.

APPLY TODAY5

Ready to make your next career move? Apply Today for our Recruitment Team to review.

DUTIES

• Managing Enquiries: Handle email and telephone enquiries from professionals and referrers in a timely and professional manner
• Coordinating Assessments: Arrange Clinical Rehabilitation Assessments and trauma clinic appointments, ensuring accurate information is recorded
• Patient Administration: Provide full administrative support from consultation through to delivery, allocating labour and parts and completing jobs on time
• Appointment Scheduling: Organise patient appointments, maintain manual and digital records and update CRM and database systems
• Diary Support: Assist clinicians with diary management, job summaries and workflow coordination
• Team Collaboration: Work as part of a wider Administration Team, supporting colleagues and covering duties during absence
• Financial Administration: Raise quotations and invoices and ensure documentation and payments are processed appropriately
• Reception Cover: Support the reception area, maintaining tidy and welcoming patient-facing spaces
• Operational Support: Assist the Practice Manager with day-to-day duties and mini projects as required

CANDIDATE REQUIREMENTS

• Previous experience in administration, office support or customer service within a fast-paced environment
• Confident, empathetic communication skills with a professional telephone manner
• Strong organisational skills with the ability to multitask and meet deadlines
• Experience with CRM or database systems and excellent knowledge of Microsoft Office packages
• Ability to work collaboratively across teams and adapt to shifting priorities
• Self-motivation, attention to detail and a proactive approach to problem solving

HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P14180