Administrative Officer | Central London Community Healthcare NHS Trust

Central London Community Healthcare NHS Trust; Wembley; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare organization in Wembley is seeking a proactive administrator for its Children's Specialist Services. The role involves supporting therapy teams, managing appointments, and data validation using systems like EMIS and Excel. Experience in NHS administration is desirable. Comprehensive induction and flexible working options are provided.

Benefits

Comprehensive induction

Car lease scheme

Flexible working options

Ongoing training and development

Qualifications

• Proactive individual with a good understanding of databases, Excel, and clinical systems such as EMIS.
• Experience in NHS administration is desirable.
• Ability to support a wide range of clinical staff in managing waiting lists and appointments.

Responsibilities

• Provide comprehensive administrative support to Brent Specialist Children Services.
• Book clinics, process referrals, and communicate appointment information.
• Manage day-to-day office operations and support therapy teams.

Skills

Database management

Excel

Understanding of clinical systems (EMIS)

Job description

Overview

The Brent Children Clinical Services Unit has an exciting opportunity for a dynamic person with an eye for detail to support our Specialist Children Services. You will join the forward thinking and innovative Children Therapy Teams (Paediatric SLT, OT and Physiotherapy) and the Child Development Service, in Brent.

You will be joining a team that uses databases, Excel and clinical systems such as EMIS to input information, generate reports, and keep caseloads and waiting lists up to date. You will assist the teams by validating data sent by the CLCH Business Team and supporting data management across services.

Responsibilities

• Provide comprehensive administrative support to Brent Specialist Children Services, including Children’s Speech and Language Therapy, Children’s Physiotherapy, Children’s Occupational Therapy, and the Child Development Service (Community Paediatrics).
• Book clinics, process new referrals, update waiting lists, and communicate appointment information to patients, parents, and carers.
• Manage day-to-day office operations and support the therapy teams in timely booking and service targets.
• Generate and share reports with relevant external partners and validate data as required.

Qualifications and Experience

• Proactive individual with a good understanding of databases, Excel, and clinical systems such as EMIS.
• Experience in NHS administration is desirable.
• Ability to support a wide range of clinical staff in managing waiting lists and appointments.

Benefits and Support

• Comprehensive induction into the community service, followed by a local induction.
• Car lease scheme (available for Band 5 and above).
• Flexible working options, annual travel card loan, and ongoing training and development.

Please refer to the job description, person specification, and trust values for outline of skills, knowledge, and experience required. For benefits information, see: https://www.clch.nhs.uk/job/pay-and-benefits

This advert closes on Wednesday 8 Oct 2025.