Administrative Assistant - (Job Number: 008420)

Cadent Gas Limited; Leicester; On-site; GBP 24,000 - 29,000; Full time

Job summary

Join a leading company as an Administrative Assistant, providing vital support to the Customer Operations team. You'll manage records, communications, and schedules, contributing to departmental goals. The role offers opportunities for progression and a supportive environment.

Benefits

Annual bonus

Double-matched pension scheme

25 days holiday plus statutory days

Funding for learning

Hybrid and flexible working options

Free gym access

Two paid volunteering days annually

Qualifications

• Strong organisational and administrative skills.
• Excellent communication skills.
• Basic understanding of business acumen and GDPR.

Responsibilities

• Maintaining and coordinating technical and financial records.
• Managing incoming communications and coordinating team schedules.
• Processing requests and adhering to procedural requirements.

Skills

Organisational Skills

Communication Skills

Customer Service Experience

Proficiency in Microsoft Office

Job description

Administrative Assistant - (Job Number: 008420)

Pay: Competitive

Employment type: Full-Time

Job Description

• Req#: 008420
• Contract type: Fixed Term Contract – 12 months
• Location: Leicester - 5 Boundary Rd, Leicester LE2 7PE
• Salary: £24,020 - £28,259 determined by a competency-based framework

About the role

As an Administrative Assistant, you’ll provide a range of administrative support to the Customer Operations East Midlands team and contribute to the achievement of departmental and business objectives.

Your key responsibilities will include:

1. Maintaining, reporting, and coordinating technical and financial records, including providing relevant KPI reports to management.
2. Operating and administering key data systems across various business activities.
3. Managing incoming communications such as phone calls, mail, and correspondence.
4. Coordinating team diaries and schedules, ensuring clear communication of itineraries.
5. Organising meetings, briefings, and events, including minute-taking and distribution.
6. Processing requests, orders, invoices promptly, adhering to procedural and audit requirements.
7. Supporting team activities to enhance business performance.
8. Managing internal and external perceptions of functions/partners, maintaining confidentiality where appropriate.

About you

We’re seeking candidates with:

• Good understanding of the organisation, business issues, and processes.
• Proficiency in Microsoft Office.
• Experience liaising with senior staff internally and externally.
• Strong organisational and administrative skills.
• Excellent communication skills.
• A basic understanding of business acumen and GDPR.
• Strong planning, organisational, and customer service experience.

What’s in it for you?

We support our employees to excel and offer:

• Opportunities for progression within the company.
• Mentoring and guidance.

Benefits

Our benefits include:

• Annual bonus.
• Double-matched pension scheme up to 12% of salary.
• 25 days holiday plus statutory days, with options to buy more.
• Funding for learning, including exams and development programs.
• Hybrid and flexible working options.
• Commitment to ED&I, family policies, and flexible benefits such as cycle-to-work schemes, salary sacrifice car schemes, insurance, and healthcare.
• Discounts via My Offers membership card.
• Two paid volunteering days annually.
• Free gym access at the Ansty office and subsidised gym memberships through Gympass.

We promote a healthy work-life balance and are open to flexible working arrangements. Please discuss your needs with us.

About us

At Cadent, we’re shaping a greener future for UK energy, supporting net zero targets by 2050, and innovating in our industry to serve 11 million customers.

Diversity and Inclusion

We value diversity and are committed to an inclusive environment. We encourage applications from all backgrounds and are a Disability Confident employer. Please inform us if you need adjustments during the application process.

We actively participate in The Circle Back Initiative, ensuring all candidates receive responses.

Join us and help shape the future of gas for generations to come.

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