Administration Assistant

The Alpha Academies Trust; Stoke-on-Trent; On-site; GBP 24,000 - 26,000; Full time

Job summary

A leading educational institution in Stoke-on-Trent is seeking an Administration Assistant to provide support to the Academy Reception/Office. The role involves prioritising workloads and effective communication with staff and students. Candidates should have strong customer service skills and proficiency in Microsoft Office. This fixed-term position offers a supportive work environment with various benefits including a pension scheme and discounted gym membership.

Benefits

Good pension scheme with 24.2% employer contribution

Discounted gym membership

Free on-site parking

Subsidised meals

Cycle scheme

Qualifications

• Experience of working with Microsoft Office; good skills in Excel and Word are desirable.
• Strong customer service skills and knowledge of Arbour would be highly beneficial.
• Ability to converse at ease with members of the public in accurate spoken English.

Responsibilities

• Provide administrative and reception support to the busy Academy office.
• Demonstrate a calm, flexible, and highly organised approach.
• Administer First Aid (training provided).

Skills

Microsoft Office proficiency

Customer service skills

Communication in English

Job description

Overview

The Discovery Academy is seeking to appoint a committed and enthusiastic Administration Assistant to support a busy Academy Reception/Office. This is a fixed term maternity cover until 31 August 2026.

Principal: Ms J Schofield | Required: December 2025 | Administration Assistant | Level 3 | 37 Hours Per Week | Actual Salary (£24,796 - £25,185) | Whole Year

Responsibilities

• Provide administrative and reception support to the busy Academy office.
• Demonstrate a calm, flexible, and highly organised approach with the ability to prioritise workloads.
• Communicate effectively with staff, students, and the public in English.
• Administer First Aid (training can be provided).

Requirements and Qualifications

• Experience of working with Microsoft Office; good skills in Excel and Word are desirable.
• Strong customer service skills and knowledge of Arbour would be highly beneficial.
• Ability to converse at ease with members of the public, including staff and students, in accurate spoken English.
• Commitment to the Academy’s ethos of Pride and Respect and to creating a sense of belonging.

About the Trust and Benefits

• The Trust offers a benefits package including a good pension scheme with current employer contribution of 24.2%, discounted gym membership, 25% discount at Nuffield Health Stoke Fitness & Wellbeing Gym, free on-site parking, subsidised meals, and a Cycle scheme.
• Employee Assistance Programme through Carefirst, providing counselling services.
• Disability Confident Employer; reasonable adjustments during the application process available via [e-mail].
• Commitment to staff development; opportunities to become an associate teacher on the appropriate pathway to teaching can be discussed at interview or during employment.

Safeguarding

The Alpha Academies Trust is committed to safeguarding and promoting the welfare of children and young people. This post is exempt under the Rehabilitation of Offenders Act 1974 and is subject to an enhanced DBS check, online social media check, and other vetting procedures.

How to Apply

We want people who are prepared to make a difference to a child’s life and inspire others. We seek a community that thrives on Ambition, Respect and Resilience in a culture of belonging. To apply, click the "Apply Now" button at the top of this page to access the Alpha Academies Trust vacancy portal. New users should register; existing users can log in to submit their application. For any further information, contact our HR/Recruitment Team at [e-mail].

Visits to the Academy are warmly welcomed and can be arranged by contacting the Academy.

Closing Date for this Post: Thursday 2 October 2025 at 9:00am

Interview Date: Thursday 9 October 2025