Administration Assistant

Kent Community Health NHS Foundation Trust; Herne Bay; On-site; GBP 20,000 - 24,000; Full time

Job summary

A community healthcare organization in Herne Bay is seeking an Administration Assistant to join their supportive team. The successful candidate will carry out various administrative tasks, including welcoming visitors, responding to queries, and scheduling appointments. Applicants should have recent administrative experience, sound communication skills, and the ability to work under pressure. This position offers a chance to contribute to improving patient care in the community. Applicants must provide proof of right to work in the UK.

Qualifications

• Recent administrative experience and versatility in tasks.
• Experience in dealing with the public.

Responsibilities

• Welcoming and recording visitors.
• Answering and responding to telephone queries.
• Scheduling appointments and meetings.
• Completing various administrative duties.

Skills

Sound communication skills

Ability to work on one's own

Work well under pressure

Teamwork

Education

QCF Level 2 or equivalent

Job description

Kent Community Health NHS Foundation Trust.

Administration Assistant

The closing date is 07 January 2026

The NHS is changing. More emphasis on community-based care means there's never been a better time to join us.

We believe in treating the whole person, not just the condition.

We are looking for an enthusiastic and adaptable Administrator to join our caring and progressive team in Herne Bay, Kent.

You will work as part of a close-knit team who are dedicated to the health and wellbeing of people in Kent.

Please note, this vacancy does not meet the criteria for skilled worker sponsorship and therefore, we are unable to accept applications from candidates that cannot provide documentary evidence of right to work in the United Kingdom. If you feel you qualify for sponsorship via a discounted salary threshold, please contact us via [e-mail] quoting the vacancy reference number and how you feel you qualify for a discounted salary threshold.

Main duties of the job

• Welcoming and recording visitors to our buildings
• Answering and responding to telephone queries
• Scheduling appointments and meetings
• Completing administrative duties such as distributing incoming/outgoing post, photocopying, maintaining general appearance and upkeep of the reception area, ordering of office supplies and equipment and completion of standard forms, surveys and audits, producing and issuing already prepared letters, arranging interpreters

About us

Rated 'outstanding' by the CQC, we've got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our values compassionate Aspirational Responsive Excellent.

We know a commitment to equity, diversity and inclusion leads to better patient care and a happier workforce. We pride ourselves in being diverse and welcome applications from people with varied backgrounds, perspectives and experiences.

Job responsibilities

Please note: at this stage, the role is open only to colleagues currently employed within Kent and Medway NHS Trusts and the Kent and Medway Integrated Care Board (ICB). Nursing vacancies are also open to Student Nurses and Newly Qualified Nurses.

As a community Trust many of our roles require individuals to be able to drive to perform their duties. As such you will be asked to confirm you have a full UK driving licence where driving is a requirement of the role to be able to proceed with your application. We are committed to supporting candidates with disabilities into employment, if you are unable to drive due to a disability, please contact the Recruitment Team via [e-mail] quoting the vacancy reference number so we can support you further.

Person Specification

Experience

• Recent administrative experience and versatility to take on a variety of tasks.
• Dealing with members of the public

Knowledge

• Sound communication skills in order to understand and communicate both verbally and in writing.

Skills & abilities

• Ability to work on one's own as well as part of a team
• Work well under pressure and organise your own work without direct supervision

Qualifications

• A Qualifications and Credit Framework (QCF) Level 2. This could be an NVQ Level 2 apprenticeship, BTEC or equivalent international qualification in healthcare or you will be able to demonstrate the equivalent level of experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Kent Community Health NHS Foundation Trust