Account Manager

Harrison Scott Associates; West Yorkshire; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading recruitment agency is looking for an experienced print professional to join a collaborative team in West Yorkshire. This hands-on role involves managing print orders, liaising with internal teams, and sourcing promotional products. Ideal candidates will have a background in print production, strong account management skills, and attention to detail. This position offers long-term development opportunities and requires exemplary customer service. Join a dynamic environment committed to quality and collaboration.

Qualifications

• Proven background in print production and/or print management.
• Strong account and project management capability.
• Knowledge of print processes including litho and digital.
• Experience sourcing from print and promotional supply chains.
• Excellent organisational skills and attention to detail.

Responsibilities

• Manage print orders and campaigns administration.
• Liaise with internal stakeholders like Sales and Finance.
• Source print products from established suppliers.
• Develop and grow key customer accounts.
• Identify margin improvement opportunities.
• Resolve product-specific technical queries.

Skills

Print production

Project management

Customer service

Attention to detail

Negotiation

Microsoft Office

Job description

An established and fast-growing organisation operating at the intersection of print and branded solutions is on an expansion campaign. Due to sustained growth in customer demand, a new opportunity has been created for an experienced print professional to join a highly collaborative team.

This is a hands-on, technical role, ideally suited to someone with a strong background in print production and print management, who enjoys combining technical expertise with customer and stakeholder interaction.

The Role

The Print Department manages the end-to-end delivery of customer print projects and corporate gifting programmes. Working closely with internal teams and an established supply chain, you will play a key role in ensuring quality, accuracy and commercial performance across a growing portfolio of accounts.

Key responsibilities will include:

• Managing the administration of print orders and campaigns
• Liaising with internal stakeholders including Sales, Customer Services and Finance
• Working within internal systems (full training provided)
• Sourcing print and promotional products from an established supplier base
• Developing and growing key customer accounts
• Identifying opportunities across the wider print management category to improve margin and profitability
• Resolving product-specific and technical queries for both customers and internal teams
• Supporting continuous improvement across print processes and workflows
• Undertaking additional duties as required by management

About You

You will be an experienced print professional with a strong technical foundation and a natural eye for detail. You enjoy problem-solving, managing multiple projects, and working closely with both customers and colleagues.

The ideal candidate will demonstrate:

• A proven background in print production and/or print management
• Strong account and project management capability
• Knowledge of print processes including litho, digital (small and large format), promotional merchandise and related print services
• Experience of sourcing from, and negotiating with, print and promotional supply chains
• Excellent attention to detail and organisational skills
• A track record of delivering high standards of customer service and account growth
• Confidence to be customer-facing when required
• A proactive, team-oriented mindset with a desire to develop new skills
• Competence in Microsoft Office applications
• Ideally, some exposure to warehousing, stock control or fulfilment environments

Additional Information

• This is an office-based role, five days per week
• Training will be provided on internal systems and processes
• The role offers long-term development within a growing and increasingly important print category

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We prefer MS Word format (.doc or .docx)

Being the largest recruitment company in print, packaging and paper we receive new vacancies on a daily basis. The software we use to "skill match" can "read" a word document but not a PDF. You will be considered for many more positions if your CV is in word format.

The following section is OPTIONAL however if you have the time it would help tremendously in us matching you to over 300 positions (the average number we have at any one time).