Account Manager

4Wall Entertainment; Harlow; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading live events company in the UK seeks an experienced Account Manager to enhance client relationships across various live events. Candidates should have at least 2 years of account management experience, excellent multitasking skills, and a broad understanding of technical requirements in live events. This full-time role offers the chance to work in a fast-paced environment and manage high-end clients while ensuring their satisfaction.

Qualifications

• A minimum of 2 years experience in account management of high end live technical events.
• A broad technical understanding ideally across video, sound, lighting, and IT.
• Commercial awareness and budgetary skills.

Responsibilities

• Acting as a main point of contact for designated accounts managing various events.
• Providing professional and technical advice to clients.
• Assisting with on-site supervision of technical teams when required.

Skills

Account management experience

Technical knowledge of live events

Multitasking ability

Client focus

Flexibility

Job description

We are seeking an experienced London based Account Manager to oversee and grow client relationships across a diverse portfolio of live events.

We’re looking for a candidate with extensive account management experience working with a variety of high end clients from corporate to exhibition and beyond . The ideal candidate will also have technical knowledge and experience within the live events sector.

The successful candidate will have excellent account management skills, the ability to multitask and should thrive under pressure in a fast-paced environment.

Primary Responsibilities

• Acting as a main point of contact for designated accounts, you will account manage a variety of events from the point of quotation through to delivery.
• You will provide professional and technical advice, managing clients’ requirements, liaising as to client specifications and operational deliverables to ensure consistently high client satisfaction levels are achieved.
• On occasions and when required, assisting with the supervision of the on-site technical team, external crew and the management of equipment.
• Liaising with clients and our technical and Ops teams both in advance of and during an event to ensure that the client receives the highest level of service at all times.
• Contributing to post-event review meetings and regular Sales meetings.
• In addition to maintaining excellent working relationships and nurturing your client base, you will promote our services and identify new opportunities to secure future business..

Qualifications and pre-requisites

• A minimum of 2 years experience in account management of high end live technical events
• A broad technical understanding (ideally across all areas of video, sound, lighting and IT).
• Commercial awareness and Budgetary skills - demonstrate a clear understanding of company business and the ability to effectively balance cost, quality and ensure profitability.
• The ability to work well in a fast paced environment.
• Flexibility – the ability to facilitate overtime including early mornings, late evening and some weekend working.
• The ability and willingness to travel – it is expected that you will predominantly be working in and around the London area, however you will need to travel to our head office in Harlow Essex and further afield as required.
• Highly client focused (as delivering the best quality service to our clients is at the heart of what we do)
• A great team player.

Working hours

Full time.

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If you are self-motivated, flexible and have the required skills and abilities together the desire to work with some of the most exciting technologies around in a company who are committed to career growth and development, get in touch.