Account Manager

RAPP; City Of London; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A global marketing agency is looking for an Account Manager to work on the Mercedes-Benz account. This role involves managing multi-channel campaigns and building strong client relationships. The ideal candidate is organized, communicative, and has a keen interest in marketing. The position offers flexible hybrid working arrangements in Central London.

Benefits

Flexible hybrid working

Career development opportunities

Qualifications

• Experience managing multiple stakeholders.
• Ambitious, confident, and enthusiastic.
• Keen interest in marketing and automotive/tech.

Responsibilities

• Manage client projects to ensure timely delivery.
• Participate in client meetings relevant to projects.
• Develop positive working relationships with clients.
• Oversee CRM updates and launch digital deliverables.
• Creative eye for content quality and detail.

Skills

Organizational skills

Strong communication

Problem-solving

Stakeholder management

Creativity

Job description

Overview

WHO WE ARE

RAPP is a global, next-generation precision marketing agency that drives client growth at scale through data, creativity, technology, and empathy. We champion individuality, oppose generic solutions, and create adaptive strategies based on personal needs, beliefs, behaviours, and aspirations. RAPP is an integral part of Omnicom’s Precision Marketing Group, comprising 4,000 creatives, technologists, strategists, and data and marketing scientists across 40 global markets.

RAPP is an integral part of Omnicom’s Precision Marketing Group, comprising 4,000 creatives, technologists, strategists, and data and marketing scientists across 40 global markets. At RAPP we are focused on the individual and how we can create value from every individual’s experience with a brand. We do this across three capability areas: customer centric consulting, creativity that inspires action and customer experience management. Our data analysts know who that person is. Our strategists understand what they want. And our award-winning Technologists and Creatives know how to get it to them.

ABOUT RAPP

We stand up for individuality. We actively foster an inclusive workplace where diversity and individual difference are valued and leveraged to achieve the agency’s vision. And most importantly we value every individual’s wellbeing.

As a diversity champion, equal opportunities and disability confident employer and an ardent advocate of flexible working we understand that everyone has unique requirements and needs.

We are a global creative agency, but the individual really is at the heart of everything we do. We use data to find out what makes them tick. We use technology to talk to them one-to-one – but to one million at a time. And we use creativity to encourage them to engage, click, buy and bond, again and again.

Each brand is unique and has its own individual challenges. We pride ourselves in rising to each and every one of them, for brands such as KFC, Mercedes-Benz, IKEA, PayPal and Virgin Media 02.

YOU

The Account Manager Role

The Account Manager plays a pivotal role on Team X – Omnicom’s global agency for Mercedes-Benz.

Working as part of an integrated team across London and Berlin, you’ll help deliver multi-channel campaigns for the Global Content Team on a fast-paced account. You’ll partner closely with a dedicated Project Management team, who focus on the day-to-day delivery — managing timelines, resources and internal workflows — so you can focus on building strong client and internal relationships, aligning work with strategy, and driving projects forward.

We’re looking for someone who is naturally organised, a strong communicator, and thrives when managing multiple stakeholders. You\'ll be ambitious, confident, enthusiastic, organised, and personable with a keen interest in marketing - comfortable navigating a variety of conversations and a focus on delivering high-quality work. An interest in automotive and tech will be a bonus, but not essential as a willingness to learn skills will see you thrive.

Lastly, you’ll be passionate about great creative and proud to build lasting partnerships with your clients.

Your responsibilities/ role requirements

• You’ll work closely with Project Management to successfully manage client projects to ensure work is delivered, on time and on budget.
• You participate in client meetings relating to your work/projects, such as briefing calls, weekly client status and creative review meetings.
• You’ll develop good working client and internal relationships.
• You will work across multiple projects at one time from bigger launch campaigns to smaller tactical campaigns and projects.
• Looking after always-on CRM updates and launch digital deliverables delivery
• You\'ll have a creative eye with a keen interest in content quality and detail (visual + copy)
• We’re looking for someone who’s curious, collaborative and proactive — someone who enjoys problem-solving, asks questions and takes real ownership of their work. You’ll be working closely with both clients and internal teams, so clear communication and a team-first mindset are key. We value every voice and believe the best ideas can come from anywhere, so we want to hear what you think.
• Reporting into the Account Director

The Opportunity

• Work on one of the most iconic global brands – Mercedes-Benz, at a global level across various high-profile channels such as TV, social and display
• Be part of a fully integrated agency team, bringing together Media, Creative, Production and Channel experts to deliver cohesive, impactful campaigns.
• Join a large, supportive team of over 100 talented people in London, while being part of a smaller sociable and collaborative team on the immediate account
• Flexible hybrid working, three days based in Central London office close to London Bridge, two days at home.
• We\'re big on developing careers: Regular 1:1s with your line manager to support career progression and talent development opportunities

Recruitment process

We’re not a 9 stage interview process agency. We like to keep recruitment swift, lean and individual and find that 2 or 3 stages gives all parties the opportunity to get to know each other. Plus we have a team on hand to answer questions throughout the process.

We are RAPP. And we can’t wait to meet you.