Account Director

NSC Global; City Of London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A global IT services provider is looking for an Account Director to drive growth across strategic client accounts in the UK. This role involves building client relationships, tailoring IT services, and leading the sales process. The ideal candidate will have a proven track record in strategic account management and excellent communication skills. This position offers an opportunity to significantly impact customer outcomes and drive revenue growth.

Qualifications

• Proven success in strategic account management, preferably within the IT/Technology sector.
• Ability to develop solution proposals that address customer issues and gain a competitive advantage.
• Strong organisational skills to manage multiple priorities effectively.

Responsibilities

• Build upon client relationships including solution shapers and decision-makers.
• Tailor IT services to address unique client needs.
• Lead the sales process from lead generation to contract negotiation.

Skills

Strategic account management

Communication skills

Negotiation skills

Influencing skills

Organisational skills

Proactive approach

Education

Degree in business, engineering, computer science, or related discipline

Job description

Overview

NSC Global is a leading global IT services provider with over 27 years of excellence. We are focused on becoming the number one partner of choice for Global IT Services with a strategic vision of growing the business to $1 billion dollars in revenue.

The Account Director will focus on developing opportunities and driving growth across designated strategic client accounts and new logos (clients).

You will excel in selling IT services and using business development opportunities to work with our most strategic customers.

You will bring to this role the demonstrated ability and desire to drive transformational IT service solutions that allow customers to accelerate transition journeys.

You will have exceptional business acumen and outcome selling skills, by making key connections and using influencing skills to make decision makers transform their organisations to deliver their targets.

Responsibilities

• Build upon our existing client relationships including solution shapers, department heads, and decision-makers.
• Tailor IT services to address the unique needs and challenges of clients.
• Serve as a trusted advisor, offering insights to enhance IT efficiency.
• Identify opportunities for growth within our strategic customer accounts and new logos.
• Collaborate with the pre-sales team to create tailored proposals and presentations.
• Lead the sales process from lead generation to contract negotiation and closure.
• Develop strategic account plans for each customer account.
• Stay abreast of market trends, competitor activity, and regulatory changes to inform decision-making.
• Coordinate with internal teams to ensure seamless service delivery.
• Meet and exceed assigned quarterly and yearly sales and strategic account objectives in targeted customers.
• Maximise revenue opportunities aligned with customer outcome value.
• Provide feedback and insights to shape and enhance the product and solution portfolio working alongside marketing, solutions, support, and delivery.
• Be a creative problem solver; recognise growth opportunities in the market.
• Provide reporting including sales forecasting, KPI's, key deals and customer engagement.
• Support the SDR function by providing a targeted strategy on your accounts and develop the SDR team members.

Qualifications

• Proven success in strategic account management, preferably within the IT/Technology sector.
• Excellent communication, presentation, negotiation, and influencing skills.
• Strong organisational skills and ability to manage multiple priorities effectively.
• Proactive and results-driven approach to strategic thinking.
• Ability to develop solution proposals that address customer issues and gain a competitive advantage.
• Degree in business, engineering, computer science, or related discipline.