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Product Support Engineer - French Speaker (gn) - Lyon
Lyon, France
Join Edmund Optics, a leading provider of optical components, contributing to innovative technologies across industries such as automation and DNA sequencing.
We value building a vibrant community and diverse team, working together to provide excellent technical customer support.
We are seeking a Customer Support Specialist to be the technical assistance point for our European customers. Responsibilities include helping customers select products, managing accounts, and participating in projects like writing articles or designing demos.
- Providing technical assistance and product recommendations
- Handling customer inquiries and managing accounts
- Collaborating with global teams and supporting marketing initiatives
- Bachelor's degree in Science or Engineering
- Fluent in French and English
- Proficient with MS Office
- Strong communication and problem-solving skills
Competitive salary, pension scheme, mobile working, training, company events, and more.
This position can be based in York (UK), Mainz (Germany), or Lyon (France), based on the candidate's preference.
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.
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