Spanish-Speaking Social Media Content Moderators

TP Infinity; Paris; À distance; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A leading digital business services expert is seeking a Spanish-Speaking Social Media Content Moderator. Responsibilities include engaging customers, showcasing products, and managing sensitive data. Candidates should have a strong command of English and a positive attitude. This role offers a long-term contract and various employee benefits, including a career plan and life insurance coverage.

Prestations

Long-term contract

Employee fund

Volunteer programs

Career plan

Life insurance coverage

Qualifications

• Strong English language skills, 90% proficiency or above.
• Ability to help and solve customers' inquiries positively.
• Proactive attitude with responsibility and empathy.

Responsabilités

• Engage customers with friendly communication.
• Showcase client's products and services effectively.
• Handle sensitive customer data carefully.

Connaissances

Fluent English (90% and up)

Positive attitude

Proactive

Empathetic

Good listener

Description du poste

Overview

Spanish-Speaking Social Media Content Moderators

You're the player we're missing on this TOP Team! We're looking for a Customer Expert. You will manage and respond to customer inquiries via different channels, providing exceptional customer service by being a good listener and addressing customer needs effectively. You must handle sensitive and confidential customer information with the utmost care while staying consistently informed about our client’s products, services, and promotions.

Responsibilities

• Keep every customer engaged with a direct and friendly touch.
• Boost the client's business by showcasing their products and services.
• Handle sensitive customer data with utmost care and confidentiality.

Qualifications

• Has a 90% and up English level.
• Enjoys helping others and solving situations with a positive attitude.
• Is proactive, responsible, empathetic, and a good listener.

Benefits

• Long-term contract.
• Employee fund.
• Volunteer programs.
• Career plan.
• Life insurance coverage.

About Us

We are the expert team in digital business services, with a presence in 100 countries and providing services in 170. We connect the world and its diverse cultures in +300 languages and dialects. Certified by Great Place To Work as one of the best workplaces in the country and the world, we continue to lead the way in innovation, always going beyond. At TP, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and team members and foster an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and builds a more equitable world. Make a difference with the TOP Team!

Location

French Speaking Social Media Content Moderator in Lisbon w/ Relocation bonus