Senior Strategic Account Manager – Data Centres (France)
Location : France
Languages required : French, English
The Senior Strategic Account Manager will be responsible for developing new prospects and interacting with assigned multi-tenant data centre and hyperscale / cloud customers and strategic channel partners to increase sales and margin of the company's products and / or services; your primary focus will be face-to-face selling and account management activities to meet sales revenue goals by assessing customer needs and suggesting appropriate products, services and / or solutions and ensure a smooth sales process.
Responsibilities
- Sell a diverse range of data centre solutions (and services) across your defined geographical territory - solutions to be positioned :
Structured cabling and accessories
Physical security solutions
Electrical solutions
High density liquid cooling and power
Networking solutions
Pro-AV
- Position company services for design, end-to-end project deployment, product enhancement and rack & roll
- Lead the development and execution of strategic account plans at key named accounts
- Drive new business development - research, qualify, contact, present and close new clients based on an assigned territory or market segment
- Build partnerships across company business units and work internally as part of a fast-paced Sales team
- Execute billing margin initiatives through value added services, marketing programs, and supplier engagement
- Communicate effectively with customers and leads to identify and understand their product or service needs; identify and suggest products and services to meet these needs, resolving any post-sale issues
- Continuously maintain and develop relationships with existing and previous customers, understand their key business issues, and recommend ways to deliver value
- Liaise with the Field Account and Global Account teams relating to pursuing new agreements, value-add / total cost of ownership (TCO) commitments and increasing customer wallet-share
- Maintain and manage a pipeline of opportunities at named accounts, including renewals, projects and share improvement opportunities
- Communicate customer activity, opportunity status, renewal status and strategic plan progress to Management
- Lead solution development efforts that best address customer needs
- Engage supplier sales resources to enlist their support and create solutions
- Show expertise in strategic selling and take the lead in high-level sales engagements
- Provide pre-call and post-call coaching to the branch Sales team
Qualifications and Skills Required
- High School Degree or Equivalent required; Bachelor’s Degree preferred
- 5+ years’ proven sales experience as a Strategic Account Manager of large account portfolios
- Knowledge of the Multi-tenant / Hyperscale Data Centre industry and trends is a strong advantage
- Experience managing multiple stakeholders and projects
- History of success in maintaining and developing key relationships
- Success in strategic planning, resource allocation, leadership techniques, production methods and coordination of people and resources
- Ability to understand where potential exists in assigned accounts and recognize and create opportunities
- Excellent communication and interpersonal skills with an aptitude for building strong client relationships
- Strong negotiation and problem-solving skills
- Proficiency with CRM software and Microsoft Office
- Ability to work efficiently under pressure
- Ability to travel up to 25%