Job Title
Senior SAP Basis Consultant (E3/E4 Level)
Location
Budapest
Contract Type
12 Months Extendable Contract
Start Date
ASAP
Experience
10+ years overall, with 8+ years in SAP Basis and DB
Rate/Salary
Negotiable
Overview
We are looking for a highly skilled Senior SAP Basis Consultant (E3/E4 level) to join the Applications Root Cause Analysis (RCA) Team. This role is ideal for an experienced professional with deep expertise in SAP Basis and a proven track record in cloud operations, escalation management, and technical root cause analysis. You will play a pivotal role in improving service stability, driving operational excellence, and ensuring customer satisfaction in complex, mission-critical environments.
Key Responsibilities
- Investigate and follow up on outages, failed service requests, customer escalations, and complex IT problems.
- Perform technical root cause analysis and collaborate closely with product development, technical support, and other internal teams.
- Act as an escalation contact for customers, supported by global application experts.
- Provide hands-on operations support in escalated or complex cases.
- Drive initiatives to improve cloud operations quality, reduce outages, and enhance efficiency and collaboration.
- Ensure improvement action items from RCAs are delivered on time, while identifying and addressing recurring problem patterns.
- Deliver on agreed operational improvement initiatives and support strategic quality improvements.
Technical Skills & Experience
- 10+ years of IT experience, with at least 8+ years in SAP Basis and database technologies.
- Strong, hands-on understanding of SAP application technologies, especially S/4HANA and SAP ABAP platform from a Basis perspective.
- SAP NetWeaver certification highly beneficial.
- Additional expertise in at least one of the following non-NetWeaver technologies: BOBJ, SAP Cloud Connector, Convergent Charging, OpenText, HANA XSA, Kubernetes/SAP Gardener.
- Experience in cloud operations or support organizations (private or public cloud).
- Strong knowledge of SAP Enterprise Cloud Services processes and operating models.
Soft Skills
- Excellent communication skills, capable of engaging with both technical and management stakeholders.
- Strong customer focus with the ability to handle escalated cases at a senior level.
- Networking skills to collaborate effectively with customers, internal ECS teams, product development, and support.
- Proactive mindset with the ability to drive continuous improvement initiatives.
- Fluency in English (spoken and written).
Why Join?
- Work in a high-impact role within a global team handling mission-critical SAP applications.
- Collaborate with experts across product development, technical support, and enterprise cloud services.
- Opportunity to shape operational excellence and contribute to SAP’s cloud transformation journey.
- Competitive package with negotiable rate/salary.
How to Apply
If you are a seasoned SAP Basis professional ready to take ownership of complex challenges and customer-facing escalations, we’d love to hear from you. Please apply with your updated CV today.
*Rates depend on experience and client requirements
Job Information
- Job Reference: JO-2509-356063
- Salary:
- Salary per: day
- Job Duration: 12
- Job Start Date: 15/09/2025
- Job Industries: Senior Appointments Consulting
- Job Locations: Europe
- Job Types: Contract