Senior People Advisor (mfd) Tommy Hilfiger & Calvin Klein CDI

PVH; Paris; Sur place; EUR 65 000 - 85 000; Plein temps

Résumé du poste

A leading fashion group in Paris is seeking a Senior People Advisor to provide HR expertise. The role involves supporting associates and managers, handling complex HR cases, and driving service excellence across the organization. Ideal candidates will have over 6 years of HR experience and be fluent in both French and English. This position offers a full-time employment opportunity with a focus on enhancing associate experience and operational efficiency.

Qualifications

• 6+ years of experience in HR operations or generalist roles.
• Proven ability to manage complex employee relations.
• Exceptional service orientation and communication skills.

Responsabilités

• Serve as the primary contact for HR advisory matters.
• Lead HR support for transition initiatives.
• Manage informal complaints and conflicts.
• Collaborate with Centers of Excellence on HR policies.

Connaissances

HR policies knowledge

Interpersonal skills

Stakeholder management

Change management

Fluency in French and English

Outils

HRIS platforms

Description du poste

About Us

We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach we are driving fashion forward for good as one team with one vision and one plan. That’s the Power of Us that’s the Power of PVH.

One of PVH's greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued and every voice is heard and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH here.

The Team

The People Experience and Services team is focused on delivering a seamless and standardized associate experience across EMEA. The goal is to consolidate and streamline HR processes and day‑to‑day operations improving service quality and operational efficiency. By reducing inconsistencies and eliminating duplication we aim to enhance the overall associate experience while ensuring high‑quality service delivery. Key pillars of the team include Data Processes and Solutions, Payroll, Talent Acquisition, Associate Lifecycle and People Experience & Advisory all of which have an EMEA‑wide remit. Additional pillars include Campus Experience, Labor Relations and Employee Relations all of which have a more focused scope on EHQ with regional coordination.

This team works closely with HR Business Partners, the Community of Experts and the People Strategy team to ensure alignment and execution of key initiatives. Additionally the team collaborates with global HR teams to standardize practices and touchpoints across regions. The People Experience and Services team also partners with other functions including Finance and Communications to support broader business goals and strategic priorities.

The team’s efforts will focus on driving automation, simplifying workflows and improving scalability across the region. This will create an agile, high‑performing function that supports the company’s overall business success and improves associate satisfaction across EMEA.

Position Overview

As a Senior People Advisor you will play a key role in our HR team delivering expert guidance and support across the employee lifecyle and supporting people leaders and HR colleagues. Reporting to the Director of People Experience and Advisory you will represent the EMEA HR function as a primary point of contact and trusted advisor to associates and managers.

With deep knowledge of HR policies, processes and frameworks combined with local expertise and service excellence you’ll help create a high‑quality associate and leader experience. You will handle complex advisory cases working closely with People Relations and Legal and act as a change agent during organizational transformations.

This role will also provide input into continuous improvement efforts across policies, processes and service delivery collaborating with People Operations, HR Business Partners (HRBPs) and Centres of Excellence (CoEs).

Key Responsibilities

• Serve as the primary contact for complex HR advisory matters providing coaching and guidance to associates and people leaders.
• Lead HR support for small‑scale transition or change initiatives ensuring smooth aftercare and integration.
• Manage informal complaints and conflicts (excluding cases of discrimination or harassment) escalating where appropriate.
• Collaborate with CoEs to develop and communicate HR policies ensuring knowledge articles and team training materials are up to date.
• Deliver excellent service to associates and leaders ensuring requests are addressed professionally and efficiently.
• Proactively identify and implement improvements to HR service delivery using data insights and feedback.
• Facilitate knowledge‑sharing sessions (e.g. compliance workshops, performance management training, EMEA People Manager Connect sessions) especially when local language delivery is required.
• Support organizational change initiatives by coaching managers and associates working closely with HRBPs and acting as a point of escalation for the People Services team.
• Translate HR policies into actionable support across key HR processes (e.g. onboarding, off‑boarding, performance, well‑being, compensation, benefits, training, disciplinary matters).
• Partner with business leaders to improve HR metrics (e.g. sickness absence, turnover, performance, distribution, talent retention and engagement).
• Provide clear direction and connect stakeholders to appropriate resources acting as a trusted HR confidant.
• Use data insights to anticipate and address recurring HR issues across teams and functions.

Key Success Measures

• Service Excellence: Deliver timely high‑quality support to managers and associates with 90% satisfaction rating.
• Process Optimization: Drive efficiency and self‑service adoption measured by the percentage of automated processes.
• Trusted Advisor: Earn credibility through consistent proactive and expert guidance (measured through feedback or pulse surveys).
• Conflict Resolution: Resolve informal conflicts effectively minimizing escalations and maintaining professionalism.
• Stakeholder Collaboration: Receive positive feedback from HRBPs, Legal and CoEs for responsiveness and influence.
• Advisory Quality: Deliver consistent locally compliant advice across regions and languages.

Candidate Profile Requirements

The ideal candidate is an experienced HR generalist with a strong operational mindset, exceptional interpersonal skills and a passion for delivering high‑quality support.

Experience & Skills

• Minimum 6 years of experience in HR operations or generalist roles; experience as a Junior HRBP is a plus.
• In‑depth understanding of HR policies, practices and employment regulations.
• Proven ability to handle complex advisory and employee relations issues.
• Strong service orientation with excellent communication, coaching and stakeholder management skills.
• High level of personal accountability, critical thinking and sound judgment.
• Strong resilience and experience managing change and expectations.
• Fluent in French and English.
• Proficient in HRIS platforms (Workday and ServiceNow experience preferred).
• Demonstrated ability to work cross‑functionally and contribute to continuous improvement initiatives.

Behaviors

ENTERPRISE FIRST – we act in the best interests of PVH and its consumers beyond our own team, brand, region or market.

DRIVE CHANGE – we lead by example and are optimistic about change. We challenge the status quo but fully commit once a decision is made.

CREATE CLARITY – we are diligent in providing context and setting our priorities so we can be productive quickly.

INSPIRE TRUST – we create safe spaces for debate and deliver on what we promise so people can learn to depend on us.

TAKE ACCOUNTABILITY – we focus on work with the biggest business impact and give candid feedback to each other.

Equal Opportunity Statement

PVH Corp. or its subsidiary (PVH) is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job‑related factors such as skill, ability, educational background, work quality, experience and potential.

Employment Details

Employment Type: Full‑Time

Vacancy: 1