Senior Account Manager

adm-Indicia; Paris; Hybride; EUR 50 000 - 70 000; Plein temps

Résumé du poste

A leading marketing agency in Paris is seeking a Senior Account Manager to oversee client projects and maintain strong relationships with stakeholders. The ideal candidate will have at least 6 years of experience in client services and marketing. Responsibilities include managing complex projects, ensuring quality control, and collaborating with internal teams. Candidates should be fluent in French and English, possess excellent project management skills, and be comfortable navigating fast-paced environments.

Qualifications

• Minimum 6 years’ experience in client services, marketing, or retail campaign delivery.
• Experience in POSM/Promo/Merchandising is mandatory.
• Ability to manage complex, multi-stakeholder projects.

Responsabilités

• Oversee daily project management from briefing to delivery.
• Build strong relationships with client contacts.
• Work with teams to ensure alignment and on-time delivery.
• Support internal reviews to drive improvements.

Connaissances

Client services experience

Project management

Communication skills

Commercial awareness

Fluent in French and English

Description du poste

Senior Account Manager

Department: Account Management

Employment Type: Full Time

Location: Paris

Description

The Senior Account Manager (SAM) plays a key role in ensuring the successful planning, coordination, and delivery of client projects throughout the entire marketing production lifecycle. They serve as a primary day-to-day contact for client stakeholders and internal teams, maintaining a strong focus on quality, timeliness, and impact. This role requires someone who can manage complex workstreams, contribute to strategic discussions, and ensure every touchpoint meets or exceeds expectations.

With a comprehensive understanding of the end‑to‑end print / POSM production delivery process — from brief to execution — the SAM ensures consistency, collaborative momentum, and ongoing improvement. They also assist the Account Director in identifying opportunities and fostering a culture of continuous development.

This role requires regular travel to Marseille for approximately two days every two weeks.

Responsibilities

• Own and oversee daily project management from briefing to delivery, ensuring clarity, accuracy, and control throughout.
• Foster and sustain strong relationships with client‑side contacts, serving as a reliable, solutions‑focused partner.
• Work closely with creative, performance, and production teams to ensure alignment and punctual delivery.
• Contribute to strategic scoping and briefing sessions, helping shape solutions that meet brand, shopper, and procurement goals.
• Ensure quality control procedures are upheld and outputs meet all brand, budget, and timeline requirements.
• Support internal reviews and retrospectives to drive operational improvements and repeatable best practices.
• Promote consistent documentation, status tracking, and reporting to ensure teams and stakeholders stay aligned.
• Work closely with AMs on complex briefs, offering strategic support and guidance.

Skills and Experience

• Minimum 6 years’ experience in client services, marketing, print/POSM production, or retail campaign delivery — ideally in an agency environment.
• POSM/Promo/Merchandising experience is mandatory (no print‑only).
• Proven track record managing complex, multi‑stakeholder projects in fast‑paced environments.
• Excellent project management, time‑keeping, and organisational skills.
• Strong communicator and confident relationship builder at all levels, who can manage multiple stakeholders and priorities.
• Good commercial awareness and attention to budget control.
• Able to proactively identify risks and recommend solutions.
• Comfortable navigating ambiguity and able to course‑correct when needed.
• Understanding of shopper marketing and/or retail activation is a plus.
• Fluent in French and English.

Equal Opportunities

adm-Indicia is proud to be an equal opportunity employer and is committed to creating a diverse environment. We recruit, employ, develop, compensate, and promote regardless of race, religion, colour, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. Should you need any reasonable adjustments made to this application process, please don't hesitate to let us know.