Sales Engineer (Remote) French&English

Tameson; Grenoble; À distance; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A fast-growing international company seeks a Sales Engineer to support customers and leverage technical knowledge while improving customer experience. The ideal candidate is fluent in French and English and enjoys helping customers. This remote position offers competitive compensation and the opportunity to grow in a diverse team.

Prestations

Competitive salary

Opportunities for growth

Work with an international team

Qualifications

• Enjoy talking to people and helping them with questions.
• Ability to provide confident advice to customers.
• Interest in process improvements and automations.

Responsabilités

• Support customers with technical knowledge.
• Develop and maintain relationships with customers.
• Identify and propose process improvements using software tools.
• Collaborate with product and marketing team.

Connaissances

Fluency in French

Fluency in English

Customer-oriented

Technical knowledge

Affinity with ecommerce

Formation

Degree in higher professional technical education

Description du poste

For this role, you must be physically located in the GMT+1, +2 or +3. Although this is a remote position, we will not consider candidates outside these regions as the job requires communication with customers during business hours (32-40h per week Mon-Fri). Please apply in English only.

What we're working on

Tameson is more than just an online store for industrial products. Our goal is to make it as easy as possible to find the best products for your project. We accomplish this through our website, service, and product offerings. We pay a lot of attention to excellent product advice. This is reflected in our high customer reviews and we are very proud of that. We’re scaling internationally and for this we’re looking for a remotely based Sales Engineer.

What you will be doing

• Support customers with your technical knowledge. Fluid control knowledge is not required (we can train you in this).
• Develop relationships with new customers and retain current customers.
• You show potential customers why they will benefit from putting their trust in Tameson as their industrial supplier.
• Proactively identify and propose process improvements by leveraging software tools and AI to optimize workflows and enhance the customer experience.
• Work closely with our product and marketing team to improve customer experience and impact the evolution of Tameson’s products and services.

Your profile

• Fluency in French and English is required for this position; proficiency in an additional language such as Spanish, German, Dutch, or Italian is considered an asset.
• This position will make you happy when you enjoy talking to people, and helping them with their questions.
• You possess a strong understanding and technical knowledge in order to speak confidently to customers and provide them with advice.
• Your degree in higher professional technical education or previous work experience provides a solid base for this.
• You take ownership and seek collaboration with colleagues.
• You have an affinity with ecommerce and you’re interested in process improvements, and automations.
• You are customer-oriented and are able to find the optimum solution for both customer and Tameson.
• You’re able to work independently and remotely, and you enjoy working in an international dynamic team.

What we offer

You will join a young, fast-growing company on a mission. You will become part of an international team with different backgrounds and cultures. There are various directions to grow in because we look primarily at you as a person, and from there at what suits you. Of course a competitive salary and secondary conditions are part of the deal.

Important: You will join us as an independent contractor. Due to the substantial differences between labor and business laws in each country, the easiest way to hire talent outside of our registered countries is through freelance contracts.