Remote Travel Planner & Concierge

HB Travels; À distance; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A travel service provider is seeking a Virtual Trip Coordinator to assist clients in planning and organizing travel experiences remotely. The ideal candidate will ensure smooth booking processes, provide timely support, and maintain client communications. Qualifications include excellent communication skills, customer service experience, and a passion for travel. Enjoy the benefits of flexible scheduling and travel perks, while joining a supportive team focused on exceptional travel experiences.

Prestations

Fully remote role

Travel perks and discounts

Training and ongoing support

Team-oriented community

Qualifications

• Background in travel, tourism, or hospitality is a plus.
• Attention to detail is crucial.
• Experience with booking platforms and tools is preferred.

Responsabilités

• Assist clients with questions about destinations and pricing.
• Coordinate travel components like flights and accommodations.
• Provide updates on travel requirements and agency procedures.
• Manage booking updates and special requests as needed.
• Maintain accurate client information and follow up before travel.
• Address client concerns with empathy and professionalism.

Connaissances

Excellent written and verbal communication skills

Customer service experience

Strong organizational skills

Ability to learn new systems quickly

Passion for travel

Description du poste

A travel service provider is seeking a Virtual Trip Coordinator to assist clients in planning and organizing travel experiences remotely. The ideal candidate will ensure smooth booking processes, provide timely support, and maintain client communications. Qualifications include excellent communication skills, customer service experience, and a passion for travel. Enjoy the benefits of flexible scheduling and travel perks, while joining a supportive team focused on exceptional travel experiences.