Product Documentation Manager

Scaleway; Paris; Hybride; EUR 55 000 - 75 000; Plein temps

Résumé du poste

A leading cloud service provider in France is looking for a Product Documentation Manager. This role involves leading a team to ensure high-quality, consistent documentation. You will cooperate with various teams and oversee documentation processes. The ideal candidate has a strong background in technical writing and project management, along with excellent communication skills in English and French. This position offers a hybrid work model and excellent career prospects.

Prestations

Hybrid work model

Healthy meal service

Gym access

Qualifications

• 5+ years in technical writing and documentation management.
• Solid expertise in documentation processes and translation workflows.
• Strong project management and team leadership skills.

Responsabilités

• Lead the Product Documentation team and define priorities.
• Guarantee quality and strategic alignment of technical content.
• Oversee translation processes and QA standards.

Connaissances

Technical writing

Documentation management

Project management

Collaboration skills

Communication in English

Communication in French

Outils

GitHub

GitLab

Jira

VS Code

Figma

Description du poste

Overview

Join Scaleway and shape the sovereign cloud of tomorrow! Since 1999, we have been designing secure, sustainable infrastructures aimed at supporting the most ambitious companies. Historically known for our dedicated servers (Dedibox), we made a strategic shift to cloud computing in 2015. Staying true to our principles of simplicity, flexibility, and technical excellence, we have become one of the leading players in Europe in the sector. With the rise of artificial intelligence, we have strengthened our commitment, supported by the Iliad Group, which is investing €3 billion to develop a serious, sovereign AI alternative to American and Asian giants. Every day, thanks to our rich catalog of products and services (bare metal, containerization, serverless, AI, etc.), Scaleway proudly serves 38,000 private and public sector clients, from Photoroom to Mistral AI, Golem AI, and ADEME. Our offices are located in Paris, Lille, Toulouse, Bordeaux, Rouen, Rennes and Lyon.

Why we need you

Our growth is driving us to strengthen our Product team with a Product Documentation Manager to lead the evolution of our documentation ecosystem (https://www.scaleway.com/en/docs/).

Your mission will be to guarantee the quality, consistency, and strategic impact of Scaleway’s documentation and learning content, in order to ensure that our customers and internal teams benefit from clear, accurate, and scalable knowledge resources.

Your future team

We work in a collaborative and international environment where the diversity of Scalers, combined with a spirit of sharing, helps bring new projects to life every day, advancing our ambitions together.

You will be part of a team of 8 people (5 Technical Writers, 2 UX Designers, 1 Learning Program Manager) working on technical documentation, user experience, and training.

This role is highly transversal: you will interact daily with product, engineering, marketing, and support teams.

Your daily routine

• Lead the Product Documentation team.
• Define priorities, monitor delivery, and ensure deadlines are met.
• Guarantee quality, consistency, and strategic alignment of technical content (Docs, console wording, translations).
• Drive the continuous improvement and optimization of documentation platforms.
• Review and validate documentation outputs across products and services.
• Oversee translation processes and QA standards.
• Supervise of Scaleway Learning (training program).
• Increase the visibility of the documentation team internally and externally.
• Synchronize with cross-functional teams to align doc strategy with product and business goals.

About you

Hard skills:

• 5+ years in technical writing and documentation management (ideally Docs-as-Code, APIs, cloud/SaaS products).
• Solid expertise in documentation processes, translation workflows, and QA.
• Strong project management and team leadership skills (prioritization, delivery, recruitment, evaluation).
• Proficiency with tools such as GitHub, GitLab, Localazy, Jira, 360Learning, VS Code, and Figma.
• Excellent written and verbal communication in English and French.

Soft skills:

• Strategic vision combined with operational rigor.
• Curiosity, adaptability, and resilience.
• Strong collaboration skills across product, engineering, design, and support teams.
• Ability to manage multiple priorities and contexts simultaneously.
• Transparent communicator and motivator, capable of retaining and growing talent.

What you will find at Scaleway

• Hybrid work: We offer up to 3 days of remote work per week.
• Offices: Our offices are spacious, dynamic workspaces with bold design, conveniently located near public transport. Most of our offices feature outdoor spaces (terraces) and bike parking facilities.
• Dining: Our chef provides a healthy meal service at the headquarters, and breakfast is available across all our sites year-round. Scalers working from regional sites enjoy a Swile card for lunches.
• Well-being commitments: Whether it’s access to a gym, daycare places, or discounted services for caring services, Scaleway is committed to supporting Scalers in maintaining a balanced life.
• International environment: With dozens of nationalities, Scaleway offers a stimulating environment where English is as widely spoken as French.
• Career & Mobility: Our managers value internal mobility, and opportunities to transition to other entities within the Iliad Group are accessible to all Scalers.

Why join the Scaleway adventure

• A rich and diverse product offering: Scaleway offers over 100 public cloud products in IaaS, PaaS, and AI.
• A cutting-edge technical environment: Scaleway provides modern infrastructures, including high-performance bare metal servers, to tackle exciting technical challenges.
• Commitment to responsible cloud: Scaleway is dedicated to a more responsible cloud, with data centers powered solely by renewable energy since 2017, minimizing our ecological footprint and holding top-level certification.

The next steps

• A first call with our Talent Acquisition Manager (30 min).
• An interview with VP of Product and Head of Product Design to explore your skills and approach to documentation leadership (1h).
• A Use Case interview with the team of Product Documentation (1h).
• An interview with Engineering (45min).
• A final visit to our offices to meet your future colleagues.

At Scaleway, we are committed to building an inclusive and respectful workplace where everyone has a fair opportunity to thrive.

All applications are considered with care, regardless of age, gender, sexual orientation, ethnic or social background, religion, disability, or any other characteristic.

We believe great ideas come from everywhere, and everyone which is why you should definitely apply.