Outlet Sales Leader

RH; Sainte-Geneviève-des-Bois; Sur place; EUR 35 000 - 50 000; Plein temps

Résumé du poste

A luxury home furnishings company is seeking an Outlet Sales Leader in Sainte-Geneviève-des-Bois to drive sales performance and foster customer relationships. The ideal candidate will have retail leadership experience, a strong ability to engage customers, and a passion for delivering extraordinary service. Responsibilities include training team members and maintaining brand standards. Proficiency in English is required as well as the ability to work flexible hours.

Qualifications

• 2+ years of leadership experience in retail, preferably in home furnishings.
• Demonstrated history of exceeding sales targets through exceptional leadership.
• Flexibility to work weekends and variable shifts as needed.

Responsabilités

• Drive sales performance by setting clear goals and monitoring KPIs.
• Ensure Team Members are trained in product knowledge and selling techniques.
• Maintain elevated brand standards in merchandise presentation.

Connaissances

Leadership skills

Sales performance management

Customer engagement

Product knowledge

Communication

Outils

Microsoft Office

Google applications

Mac operating systems

Description du poste

RH Outlets play a vital role in our integrated ecosystem, offering an elevated experience that redefines luxury value in the home furnishings space. With more than 40 locations across North America and Europe, our Outlets curate beautifully crafted pieces, including discontinued, returned, and slightly imperfect items, at the intersection of quality, design, and value. Our Outlets extend the life of our designs, connect our brand to a broader audience, and embody our belief that great design should be both inspiring and accessible.
RH is seeking an Outlet Sales Leader to lead a high-energy, results-driven sales team in delivering unexpected and extraordinary experiences for our customers, both internal and external. Partnering with cross-functional teams, this role drives sales excellence, fosters brand loyalty, and cultivates world-class customer relationships. The ideal candidate is a passionate leader who educates, motivates, and empowers their team to exceed goals while embodying the RH brand.
YOUR RESPONSIBILITIES

• Drive sales performance by setting clear goals, monitoring key performance indicators, and implementing strategies to exceed revenue and margin targets
• Ensure all Team Members are trained in product knowledge, selling techniques, and company policies to deliver an extraordinary customer experience
• Implement ticketing, price changes, and scheduled markdowns in alignment with company standards and timelines
• Build and maintain client outreach lists to foster relationships and drive repeat business
• Maintain elevated brand standards in all aspects of merchandise presentation, store appearance, and customer interactions
• Partner with cross-functional teams to ensure seamless coordination of sales, operations, and customer service initiatives
• Uphold operational excellence by ensuring compliance with safety, inventory, and visual merchandising standards

OUR REQUIREMENTS

• 2+ years of leadership experience in retail, preferably in home furnishings
• Demonstrated history of exceeding sales targets through exceptional leadership, strategic execution, and customer engagement
• Proficiency with Mac operating systems, iOS devices, Microsoft Office, Google applications
• Flexibility to work weekends, holidays, and variable shifts as needed
• Proficiency in English is required due to the international nature of our business and the need to communicate with global team
• Candidates must have legal authorization to work in the country in which they are applying at the time of application

OUR PHYSICAL REQUIREMENTS

• Lift and move items up to 25 kg, using proper equipment and safety techniques
• Maneuver throughout the sales floor and stockroom
• Role entails prolonged standing, twisting, stooping, kneeling, squatting, bending, and climbing

We kindly request you submit your application materials, including your resume, in English, as proficiency in English is essential for this role.