Mid-Market Account Manager - France

Yousign; Paris; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A prominent SaaS company in Paris is seeking an Account Manager with 5+ years of B2B experience. The successful candidate will manage client portfolios, negotiate expansion deals, and work with the Customer Success team to maximize client satisfaction. Key skills include strong negotiation, fluent communication in French and English, and a strategic mindset. This role offers a dynamic work environment and attractive benefits.

Prestations

Lunch vouchers 50% covered

Health insurance (50% coverage)

Life and disability insurance (100% coverage)

Free physiotherapy consultations

Public transportation discount

Discount platform for various benefits

Free therapy sessions

10 RTT days/year

Menstrual leave policy

Charity day

Learning & development budget

Qualifications

• 5+ years of experience in B2B SaaS account management or customer success.
• Experience working with mid-sized organizations.
• Must have a builder mindset and strong business acumen.

Responsabilités

• Manage your portfolio of existing clients.
• Negotiate and close expansion deals.
• Work closely with the Customer Success team.

Connaissances

B2B SaaS account management

Customer success

Negotiation

Strategic thinking

Technical SaaS products knowledge

Fluency in French and English

Description du poste

Overview

Position Overview

Responsibilities

• Manage your portfolio of existing clients
• Build trust and establish excellent relationships with them
• Identify opportunities for growth (upsell, cross-sell)
• Negotiate and close expansion deals
• Grow aggressively the total MRR of your portfolio
• Work closely with our Customer Success team on identifying opportunities and maximizing your clients’ satisfaction

Your Profile

You are above all a "consultant", you express yourself with clarity and conviction in order to highlight the value of our solution. You know how to associate this quality with a great sense of listening to guide your interlocutor. You are also a fierce negotiator, able to offer the best possible solution to our customer’s needs.

About You

We’re looking for someone who is both a strategic thinker and a hands-on leader:

• Proven and consolidated 5+ years experience in B2B SaaS account management or customer success, with a proven track record managing an existing portfolio and driving revenue expansion.
• You’ve sold to mid-sized organizations, where navigating multiple stakeholders and longer deal cycles is second nature;
• Experience working with technical SaaS products, especially API-based solutions.
• Strong business acumen with a consultative approach to sales.
• You are both a skilled communicator and negotiator, able to articulate value and secure deals.
• Fluency in French and English is mandatory; another European language is a plus.
• You have a builder mindset and are comfortable with evolutive processes.
• You are optimistic, empathetic, and a collaborative team player.

Why Join Yousign?

• We take ownership - nothing is “not our job”
• We learn fast, then adapt even faster
• We fuel instinct with data
• We build success through alignment
• We keep it simple
• We are pragmatic hybrid workers

Perks and Benefits

• Swile card - Lunch Vouchers covered by 50% by Yousign = 10.50€.
• Alan - Health insurance: Basic coverage at €62.50/month, 50% paid by Yousign.
• Life and disability insurance: 100% covered by Yousign.
• Axomove - Provides 4 free consultations with physiotherapists to support your musculoskeletal health.
• Transportation - Hybrid workers get 50% off their public transportation passes.
• Leeto - Platform with numerous benefits such as discounts on cinema tickets, theme parks, travels, sports, etc.
• Moka.care - 4 free therapy/coaching sessions and mental health content.
• 10 RTT days/year
• Menstrual leave policy, parenthood advantages, seniority days off, “journée de solidarité,” etc.
• 1 charity day per year, learning & development budget, and more.

Recruitment Process

Intro call with Laila, Talent Acquisition Manager – 30 min

Interview with Sara, Sales Director – deep dive into leadership & sales experience – 45 min

Case study presentation – showcase your strategic approach and team leadership – 1 hour

Final conversation with Fanny, CRO – culture fit & vision alignment – 30 min

Equal Opportunity at Yousign

At Yousign, we’re committed to diversity, equity, and inclusion. We believe our differences are what make us stronger and more innovative. We offer equal opportunities to all candidates and employees and ensure fairness across our hiring and compensation processes.