Medical Information Specialist and Team Lead - Dutch speaking - VAF131
France
-
-
Life Cycle
-
Safety and Vigilance
-
Permanent contract
We are seeking a Medical Information Specialist and Team Lead (M/F) to join and strengthen our team.
Responsibilities
- Manage and respond to medical information inquiries in French, English, and Dutch.
- Handle inquiries from healthcare professionals (HCPs), consumers, and other stakeholders via phone and email.
- Be available for on-call duties to address needs outside regular working hours when required.
Profile
- Experience:
- Minimum 1 year of experience in Medical Information or similar roles, such as interacting with HCPs or consumers professionally.
- Education:
- Strong scientific background (e.g., degree in life sciences, pharmacy, or related fields).
- Language Skills:
- Fluency in Dutch, English, and French (both written and spoken).
- Interpersonal Skills:
- Comfortable speaking with HCPs over the phone, providing accurate and professional responses.
- Ability to handle difficult or stressful situations, including crises and managing complaints from dissatisfied individuals.
- A calm and composed demeanor under pressure.
- Technical Skills:
- Proficiency with software tools and adaptability to new systems and technologies.
- Personal Qualities:
- Highly organized, able to prioritize tasks and manage multiple responsibilities simultaneously.
- Resilient, with a strong work ethic and dedication to excellence.