Junior Online Sales

Capijob; Marseille, Digne-les-Bains; Sur place; EUR 30 000 - 40 000; Plein temps

Résumé du poste

Une entreprise dynamique dans le secteur horloger recherche un Junior Online Sales à Marseille pour rejoindre son équipe. Le candidat doit avoir d'excellentes compétences en communication en français et en anglais, ainsi qu'une expérience en ventes. Il participera au processus de vente en aidant les clients dans leurs demandes et en négociant des ventes de montres. Ce poste offre des opportunités de développement à long terme.

Qualifications

• Excellentes compétences en communication en français et en anglais.
• Expérience en ventes appréciée, secteur horloger un plus.
• Capacité à travailler de manière autonome et à prioriser sa charge de travail.

Responsabilités

• Contacter les clients par téléphone et e-mail pour répondre aux demandes.
• Gérer le processus de vente de A à Z.
• Négocier la vente de montres pour maximiser la marge.
• Gérer un flux d'incidents par un système de calendrier.

Connaissances

Fluent in French and English

Sales experience

Positive communication skills

Organizational skills

Description du poste

Dpt / Région : Provence Alpes Côte d\'Azur, 05, 06, 13, 83, 84, 04

Expérience : NC

Niveau d´étude : NC

Salaire : NC

Permis demandé : Permis NC

Niveau de qualification : NC

Société : Richemont

Where we began… Watchfinder is one of the world\'s leading pre-owned watch retailers, catering to the needs of over 8 million visitors every year both online and in store. With over twenty years\' experience, Watchfinder continues to innovate and redefine the market for pre-owned watches, tirelessly developing new and exciting ways for customers to buy, sell and interact with pre-owned watches from over fifty different brands. If you are looking to join a young and dynamic team, ready to overcome an exciting challenge in the watch industry, this is a rare opportunity to join the Watchfinder France team. You are a dedicated, enthusiastic and intuitive person, Watchfinder could well be the company for you!

Role Insight

We’re looking for people to join the Watchfinder team that want to work in a fun and unique company, which takes pride in its exemplary customer service ratings. Due to continued expansion, Watchfinder are currently seeking a Junior Online Sales to join our busy Online Sales department. You\'d be part of an exciting new venture, the development of our French entity! You\'ll assist our two senior salespersons for all enquiries and sales that are generated via the website / incoming call / social media from support to our paris boutique. You\'re smart, flexible, and intuitive- a good reader of people and situations. You\'re diligent, well organised, commercially astute and know what a sales process is. With your good relationship building skills, exceptional customer service ability; your one-time customer will become repeat clients. As your client base grows, so shall you...

Duties will include, but not limited to

• Contacting customers via telephone and email to respond to enquiries submitted via our website
• Support customers from the beginning to end of the sales process, including servicing and warranty related issues
• Negotiating sales of watches (Often with a part exchange involved) to secure a deal with the best possible margin
• Managing ongoing pipeline of enquiries via a diary system to maximise conversion
• Managing “live” orders post payment and dealing with after sales queries from your customers
• Dealing with customers in person who visit the showroom to view or collect a watch
• Answering to and supporting the business with translation queries and exercises

About you…

• Fluent in speaking and writing in French and English
• Experience in sales (watch industry is a plus but not essential)
• Positive and engaging communication skills
• Results Driven and goal oriented
• Highly organized with the ability to prioritise own workload
• Long term development opportunities are available for the right person

This list of Roles and Responsibilities is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops, it is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check and provide two recent references. Please advise us in advance if you have any special requirements if you are asked to attend an interview.