French-Speaking Customer Service in Lisbon (withrelocation)

Velenosi&Meredith; Paris; Sur place; EUR 24 000 - 36 000; Plein temps

Résumé du poste

A prestigious brand is hiring a Customer Service Representative in France. The role involves assisting customers with top-tier support and personalized solutions. Candidates should be fluent in French and possess strong communication skills. This position offers relocation assistance, health insurance from day one, and a supportive training environment. Apply now to bring your passion for coffee to life.

Prestations

Relocation Assistance

Apartment Assistance

Health Insurance

Qualifications

• Fluency in French and good English skills are necessary.
• Strong communication and problem-solving skills required.
• Positive, customer-focused attitude is essential.

Responsabilités

• Handle inbound & outbound customer interactions via phone and digital channels.
• Provide expert guidance on products, services, and sustainability efforts.
• Ensure First Contact Resolution and top-notch customer satisfaction.
• Create sales & retention opportunities through personalized engagement.

Connaissances

Fluent in French (C1 / C2)

Strong communication skills

Problem-solving skills

Description du poste

Overview

Are you a French speaker with a talent for communication? This is your chance to become a Customer Service Representative for a prestigious brand, helping customers with top-tier support and personalized solutions!

What's in it for you

• Relocation Assistance: We help you settle in!
• Apartment Assistance: Your comfort, our priority!
• Health Insurance: from Day 1 Because your well-being matters!
• Schedule: 40h per week | 8h per day | Monday to Saturday, 07:00 - 18:00
• Trial Period: 1 month | Training Period: 22 working days

Your Mission

• Handle inbound & outbound customer interactions via phone and digital channels
• Provide expert guidance on products, services, and sustainability efforts
• Ensure First Contact Resolution and top-notch customer satisfaction
• Create sales & retention opportunities through personalized engagement

Who are we looking for?

Fluent in French (C1 / C2) + English B1

Strong communication & problem-solving skills

Customer-focused with a positive, proactive attitude

Ready to start your journey with us? Apply now and bring your passion for coffee to life!