French Customer Service Representative Relocation Support & Career Growth!

CBTALENTS; Lyon; Sur place; EUR 30 000 - 45 000; Plein temps

Résumé du poste

A major customer service provider is looking for a full-time support specialist to assist French-speaking customers in Lisbon. Responsibilities include troubleshooting technical issues, providing documentation support, and ensuring a top-notch customer experience. Ideal candidates are fluent in French and English, detail-oriented, and possess EU citizenship. The role offers comprehensive training, relocation support, and a Portuguese employment contract with benefits.

Prestations

Private health insurance

Meal allowance

Relocation support

Qualifications

• Fluent in French (C2) and English (C1).
• Detail-oriented and customer-focused.

Responsabilités

• Support French-speaking customers via phone and email.
• Troubleshoot technical issues and offer solutions.
• Assist clients with documentation and order entries.
• Ensure an excellent customer experience.

Connaissances

Expert support

Troubleshooting

Attention to detail

Description du poste

Overview

Location: Lisbon, Portugal (On-Site). Employment Type: Full-time. Language Requirements: French C2 and English C1.

Responsibilities

• Providing expert support to French-speaking customers via phone and email
• Troubleshooting technical issues and offering empathetic, timely solutions
• Assisting clients with documentation, order entries, and product shipments
• Ensuring an excellent customer experience through professionalism and attention to detail

What you’ll receive

In this position, you’ll work full-time (40 hours per week) on rotating shifts and receive comprehensive training to fully prepare you for success. You’ll also benefit from a Portuguese employment contract, which includes private health insurance, meal allowance, and ongoing support throughout your journey. Relocation support is provided and includes furnished accommodations, utility coverage, and on-the-ground assistance to ensure a smooth transition to Lisbon.

Requirements

• French C2 and English C1
• EU citizenship is required

This role is ideal for detail-oriented, customer-focused individuals who enjoy helping others. If you’re ready to join a dynamic team and contribute to improving lives, we encourage you to apply. Please upload your CV in English and take the first step toward an exciting career in Portugal—apply now!