French Customer Advisor (Remote) – Growth & Training

Foundever; À distance; EUR 25 000 - 35 000; Plein temps

Résumé du poste

A global leader in customer experience is seeking a Customer Service Specialist in Villejuif, France. Candidates should be fluent in French and have a proficient level of English. Responsibilities include responding to customer inquiries, maintaining product knowledge, and accurately logging all communications. The role requires excellent communication skills, the ability to work under pressure, and familiarity with Microsoft Office. A competitive salary, healthcare, and opportunities for professional development are offered in a multicultural environment.

Prestations

Competitive wages and stability

Private healthcare insurance

Paid professional technical training

Monthly performance-based bonuses

Qualifications

• Previous experience in Customer Service preferred.
• Must hold EU citizenship or valid work permit.

Responsabilités

• Respond efficiently to all customers’ enquiries.
• Develop and maintain a full technical knowledge of products.
• Accurately log all calls in line with procedures.

Connaissances

Proficient level of French (C1)

Intermediate level of English (B1)

Impeccable communication skills

Excellent self-organizing skills

Ability to work under pressure

Outils

Microsoft Office Pack (Word, Excel)

Description du poste

A global leader in customer experience is seeking a Customer Service Specialist in Villejuif, France. Candidates should be fluent in French and have a proficient level of English. Responsibilities include responding to customer inquiries, maintaining product knowledge, and accurately logging all communications. The role requires excellent communication skills, the ability to work under pressure, and familiarity with Microsoft Office. A competitive salary, healthcare, and opportunities for professional development are offered in a multicultural environment.