Customer Success Manager (remote from Paris)

Nobel Recruitment; Paris; À distance; EUR 50 000; Plein temps

Résumé du poste

A fast-growing Property-Tech company is seeking a Customer Success Manager in Paris. This pioneer role allows you to shape the local market and offers future growth into a Team Lead position. Ideal candidates should have 1-2 years in Customer Success or hospitality with fluency in French and English. The company promotes a hypergrowth environment with an international team and offers a competitive salary plus benefits.

Prestations

Flexible workspace subscription

International onboarding in the Netherlands

Opportunity for rapid growth into a leadership role

Qualifications

• 1-2 years of experience in Customer Success or the hospitality sector.
• Service-minded orientation.

Responsabilités

• Onboarding, training, and driving adoption for French clients.
• Build and optimize customer success processes.
• Act as a trusted advisor to clients.
• Gather feedback for product and leadership teams.
• Attend events to broaden the French network.

Connaissances

Professional working proficiency in French

Professional working proficiency in English

Description du poste

Overview

Customer Success Manager for fast-growing Dutch Property-Tech SaaS solution

Location: Paris (remote, with onboarding in the Netherlands)

Salary: €50K + flexible workspace subscription covered

Team: opportunity to be the first French hire and grow in a Teamlead role in the future

Languages: professional working proficiency in French & English

Are you ready to be the very first Customer Success hire in France for a fast-growing Dutch SaaS scale-up? This is your chance to make a real impact, shape the local market, and grow into a leadership role as the team expands!

Our client is THE disruptor in the commercial real estate industry that everyone has been waiting for. They are transforming the real estate industry with its innovative SaaS platform. By centralizing communication, compliance, and documentation, our client empowers property owners and managers to work smarter and more transparently.

Responsibilities

• Be the go-to person for French clients: onboarding, training and driving adoption during online meetings, as well as in-person visits at their offices.
• Build and optimize customer success processes for the French market.
• Act as a trusted advisor, helping clients get the most out of the platform.
• Gather feedback and work closely with product and leadership teams.
• Attend events to broaden the French network (no sales skills needed!)

What’s in it for you?

• Pioneer Role: You’ll be the first Customer Success Manager in France, with the opportunity to help build the local team as the company continues its rapid growth. Multiple hires are planned within 6–12 months, opening up clear paths to a Team Lead position.
• International Onboarding: Kick off your journey with a comprehensive onboarding program at the company’s headquarters in the Netherlands. After that, you’ll work remotely from Paris, regularly visiting key clients to support onboarding and deliver training.
• Hypergrowth Environment: Join a company that’s doubling in size for the third year in a row and is now expanding into France, Spain, and Germany. You’ll be part of a dynamic, international team with big ambitions and a collaborative culture.

Our ideal candidate has a service-minded orientation and is keen to kick-start our adventure in France, and has 1–2 years of experience in Customer Success or the hospitality sector.

Ready to apply?

Apply now and help shape the future of real estate technology in Europe!