Customer Experts - French Speaking - Remote inGreece

Dila Recruitment; Bordeaux; À distance; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A recruitment firm is searching for a Customer Support Specialist who will communicate with clients remotely, ensuring high satisfaction and timely case resolutions. This role requires fluency in French and strong communication skills in English. The company offers support for relocation to Greece, a competitive salary, and professional growth opportunities.

Prestations

Flight tickets for relocation

Health care benefits

Free Greek language courses

State of the art working environment

Qualifications

• Fluent in French and proficient in English.
• Exceptional communication and problem-solving skills.
• Able to multitask in a fast-paced environment.

Responsabilités

• Communicate with customers via phone, chat, & email.
• Track and follow cases to ensure timely closure.
• Maintain high customer satisfaction.

Connaissances

Fluency in French

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Tech savviness

Ability to multitask

Team player

Description du poste

Position : Customer Support Specialist

Work model : Remote

Location : Greece

Employment type : Full-time

What you will do :

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they are closed efficiently and in a timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by the client statement of work as well as internal targets

What you will bring :

• Fluency in French
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer :

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process - all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas