Customer Advisor in Athens

Cross Border Talents; Nantes; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A leading BPO service provider seeks a Customer Support Representative in Nantes, France. This role requires fluency in French and involves assisting customers via phone, chat, and email. The company offers a competitive salary, performance bonuses, and relocation support with accommodation for the first 14 days. Ideal candidates will have excellent communication skills and an interest in technology.

Prestations

Relocation support

Paid accommodation for 14 days

Private health care coverage

Performance-based bonuses

Qualifications

• Confidence using a computer and navigating support tools.
• Adaptability to rotating shifts and dynamic environments.
• Interest in tech or digital products.

Responsabilités

• Be the first point of contact between customers and a renowned brand.
• Support customers by phone, chat, or email in French.
• Document all interactions and maintain customer satisfaction KPIs.

Connaissances

Fluent in French

At least B2 English

Excellent communication skills

Empathy and active listening

Description du poste

Overview

Relocation Package Included Paid Accommodation Performance Bonuses

Join the Movement Thats Reshaping Global Careers

Think sunlit streets sea views from your morning coffee spot and a city where ancient history meets fast-paced global Athens your French skills become more than just a language theyre your passport to a new lifestyle a buzzing international career and a workplace that values energy ambition and fresh perspectives. Step into one of the most respected BPO leaders in Europe and make every workday feel like a win.

Responsibilities

• Be the first point of contact between customers and a world-renowned brand, ensuring questions are answered, issues resolved, and the day is made better.
• Support customers by phone, chat, or email in French.
• Solve technical or general issues using documentation and training tools.
• Represent the brand with clarity, care, and professionalism.
• Recommend solutions and educate users where possible.
• Document all interactions and maintain customer satisfaction KPIs.

Qualifications

• Must-Have Skills — Fluent in French
• At least B2 English (for internal communication)
• Confidence using a computer and navigating support tools
• Excellent communication, empathy, and active listening skills
• Nice-to-Haves — Previous experience in customer service, retail, hospitality, or tech support
• Adaptability to rotating shifts and dynamic environments
• Interest in tech or digital products

What’s in It for You

• Relocation-supported experience with growth potential
• Competitive salary, performance-based bonus
• Paid travel expenses to Greece
• 14 days of hotel accommodation upon arrival
• Ongoing relocation support and assistance in finding permanent housing (no agency fees!)
• Private health care coverage
• Long-term 12-month renewable contract
• 40-hour work week (8h / day, 5 days / week)

Details

• Employment Type — Full Time
• Experience — years
• Vacancy — 1