Client Experience & Journey Coordinator/Remote

Effortless travel solutions ETS; À distance; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A travel solutions company is seeking Client Journey Coordinators to provide exceptional service throughout the travel planning process. This fully remote position allows for flexible scheduling and focuses on client communication, travel coordination, and offering tailored recommendations. Ideal candidates will enjoy helping others and working in a supportive and collaborative team environment while receiving access to industry tools and opportunities for professional development.

Prestations

Fully remote work environment

Flexible schedule

Access to industry tools and training

Professional development opportunities

Travel-related benefits and perks

Responsabilités

• Communicate with clients to understand travel preferences and goals.
• Provide accurate destination information and tailored recommendations.
• Coordinate and organize travel itineraries.
• Assist clients before, during, and after travel as needed.
• Maintain timely and professional communication.

Description du poste

We are seeking detail-oriented and customer-focused individuals to join our team as Client Journey Coordinators. In this role, you will support clients throughout the travel planning process by providing information, coordination, and personalized service to ensure smooth and memorable experiences.

This position is ideal for individuals who enjoy helping others, communicating with clients, and working remotely with flexible scheduling.

Key Responsibilities:

• Communicate with clients to understand travel preferences and goals
• Provide accurate destination information and tailored recommendations
• Coordinate and organize travel itineraries
• Assist clients before, during, and after travel as needed
• Utilize booking and client management systems (training provided)
• Maintain timely and professional communication

What We Offer:

• Fully remote work environment
• Flexible schedule
• Access to industry tools and training
• Opportunities for professional development
• Travel-related benefits and perks (details discussed during onboarding)
• Supportive and collaborative team environment