Bartender

Accor; Issy-les-Moulineaux; Sur place; EUR 20 000 - 40 000; Plein temps

Résumé du poste

Accor recherche un serveur avec un diplôme et au moins un an d'expérience. Vous serez responsable du service des boissons et de la nourriture, en veillant à la satisfaction des clients. Ce poste offre une occasion de grandir au sein d'une entreprise internationale réputée, avec des avantages tels qu'une carte de réduction pour des séjours dans les hôtels Accor à travers le monde.

Prestations

Carte de réduction pour les employés

Programmes d'apprentissage via Academy Accor

Opportunité de croissance au sein de la propriété

Implication dans des activités de responsabilité sociale

Qualifications

• Minimum d'un an d'expérience pertinente dans un rôle similaire.
• Bonne maîtrise de l'anglais à l'oral et à l'écrit.
• Capacité à parler d'autres langues est un avantage.

Responsabilités

• Assurer le service des boissons et des aliments en respectant les normes.
• Prendre les commandes des clients et s'assurer de leur satisfaction.
• Tenir le bar propre et en ordre après le départ des clients.

Connaissances

Compétences en service client

Créativité dans la création de boissons

Capacité à travailler sous pression

Formation

Diplôme d'études collégiales ou équivalent

Certifications supplémentaires en aliment&boissons

Outils

MS Excel

MS Word

Description du poste

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We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESS

Company Description

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESS

Job Description

• Ensure that the bar is set according to standards and procedures
• Greet all guests warmly upon first contact
• Take down food and beverage orders from guests and ensure that the orders are correct
• Prepare and serve drinks and snack orders according to service standard. Ensure that hot snacks and cold drinks are served promptly to the guests once they are ready, such that they arrive at the guests’ table at the correct temperature
• Try to remember individual guest’s names and their preferences to extend a personalized service
• Creation of new beverage/cocktails to suit guests’ needs. Up-sell and promote other food and beverage offers at every available opportunity to maximize sales revenue.
• Obtain guests’ feedback during operations to ensure satisfaction
• Prepare and ensure that the bills are charged properly before presenting them to the patrons for payments
• Thank all patrons for patronizing the outlet upon their departure
• Clear and tidy up bar counter after the departure of the patrons as quickly as possible
• Report any complaints, incidents or other irregularities to management
• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
• Order and collect food and beverage supply requisition. Ensure that the stock is collected as per requisition.
• Prepare garnishes for operation
• Clean and maintain all operational equipment
• Practice appropriate and effective measures to improve control of costs

Qualifications

• College diploma or equivalent qualifications
• Additional certification(s) in Food & Beverage will be an advantage
• Minimum 1 year of relevant experience in a similar capacity
• Good reading, writing and oral proficiency in English language
• Ability to speak other languages and basic understanding of local languages will be an advantage
• Working knowledge of MS Excel and Word

Additional Information

What is in it for you:

• Employee benefit card offering discounted rates in Accor Hotels Worldwide
• Develop your talent through learning programs by Academy Accor
• Opportunity to grow within your property and across the world!
• Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities.

Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESS