Anti-Fraud Manager

Allianz Direct; Rouen; À distance; EUR 50 000 - 70 000; Plein temps

Résumé du poste

A leading insurance provider is seeking an Anti-Fraud Manager to detect and manage fraud in claims. This role offers flexibility with options for remote work and requires strong analytical skills and expertise in handling claims. The ideal candidate will possess excellent communication and ethical standards while ensuring rigorous investigations of suspicious behavior. Competitive perks include comprehensive health coverage and 26 days of annual leave.

Prestations

Meal Vouchers

Comprehensive Health Coverage

Paid Leave

Continuous Learning

Hybrid Work Model

Qualifications

• Strong expertise in handling MRH and Auto claims.
• Ability to conduct strategic interviews.
• Discretion, ethics, and respect for confidentiality.

Responsabilités

• Develop strategies to detect and reduce fraud.
• Identify fraud trends and minimize risks.
• Conduct in-depth investigations and verify claims.

Connaissances

Analytical skills

Attention to detail

Fluent English

Knowledge of fraud detection tools

Communication skills

Outils

Anti-fraud systems

Statistical analysis tools

Description du poste

Overview

Temporary contract of 6 month. Role based in Paris (2arr) or 100% remote in France.

Your mission within the team

As an Anti-Fraud Manager, your mission is to detect, analyze, and manage suspected fraud in claims. You ensure thorough handling of cases, minimizing financial impact for the company while strictly adhering to legal and contractual frameworks.

In your role, you conduct in-depth investigations to verify the legitimacy of claims and identify suspicious behavior. You check applicants’ backgrounds and leverage various databases and digital tools to collect and analyze relevant information.

You also liaise with different stakeholders (complex claims managers, doctors, intermediaries, etc.) to assess circumstances and draw reliable conclusions. Finally, you provide clear recommendations and collaborate with the relevant claims managers to resolve any outstanding issues.

Key responsibilities

• Develop and implement strategies and processes to detect and reduce fraud.
• Identify emerging fraud trends and patterns, and take a proactive approach to minimize associated risks.
• Stay informed about technologies and tools that can detect and prevent fraudulent activity.
• Develop automated fraud detection strategies and real-time decision-making processes using statistical analysis tools and techniques.
• Report unusual or suspicious activities through dedicated reports.
• Lead process improvement initiatives and manage key projects.
• Collaborate cross-functionally with product teams to develop, test, and implement fraud rules and models.
• Oversee the management, monitoring, and coordination of fraud risk projects.

What you bring to the team

• Strong expertise in handling MRH (home) and Auto claims.
• Sharp analytical mind, curiosity, and strong verification skills.
• Legal rigor and excellent written communication.
• Discretion, ethics, and respect for confidentiality.
• Knowledge of fraud detection tools (anti-fraud systems, internal databases, open-source data).
• Ability to conduct strategic interviews.
• Fluent English (written and spoken) to communicate with international colleagues.

Why join us?

You will have the unique opportunity to join a fast-growing company, work within a close-knit team, and collaborate with Allianz Direct’s European subsidiaries to share best practices and tackle cross-functional challenges.

• Growth & Mobility: Join a rapidly expanding company, collaborate with Allianz Direct’s European subsidiaries, and explore real internal mobility opportunities across Europe.
• International Team: Be part of a diverse, collaborative team based in our Paris 2ᵉ arrondissement office.
• Hybrid Model: Enjoy flexibility through our remote work policy.
• Continuous Learning: Develop your skills through our professional training and development programs.
• Meal Vouchers: Benefit from Swile vouchers for your meals.
• Comprehensive Health Coverage: Access health, dental, and vision insurance via Alan.
• Paid Leave: Enjoy 26 days of annual leave, plus 9 to 11 RTT days.
• Vacation Bonus: Receive an annual vacation bonus in May.
• Solidarity Days: Dedicate 6 days per year to volunteering during working hour.
• Holiday Bonus: Annual holiday bonus paid in May.

Recruitment process

• First interview with Marie-Colombe, our Head of Claims and Fraud
• Live exercise with Marie-Colombe and Lorraine, our Head of Anti-Fraud
• Team fit interview with Maxime, Chief Operating Officer, and Alison, HRB

Allianz Direct France x Luko: Who we are

We Created Luko With a Simple Vision

50% of consumers do not trust their insurer, even though insurance is mandatory in many cases and is the only contact point in case of home claims. We decided to reinvent insurance to make it truly customer-centric, as it should have always been.

We built insurance to be as transparent and useful as possible:

• A model designed to have a positive impact
• A product experience that empowers users rather than misleads them
• Subscription in 2 minutes
• Simple offer with customizable coverage and no hidden fees
• No-contract policies with cancellation in 3 clicks

In six years, over 400,000 users have trusted us. We quickly became leaders in online home insurance: in 2022, 25% of home insurance contracts sold online in France were Luko contracts, with nearly 1 in 2 clients coming via recommendation.

In February 2024, Luko joined Allianz Direct, the pan-European digital subsidiary of Allianz Group, aiming to become the leading provider of direct home insurance in France. Luko is emerging as the most solid neo-insurer. Together, and because Luko and Allianz Direct share the same vision and DNA, we will continue our mission: to revolutionize the market by offering the best value for money, with simplicity and transparency.

The Allianz Direct DNA

Joining Allianz Direct means embracing our DNA, embodied by six core values:

• Customer focus
• Communicative
• Data-driven
• Agile
• Team spirit
• Open-minded

81930 | Operations | Professional | n.a. | Allianz Direct | Full-Time | Temporary

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.

Great to have you on board. Let\'s care for tomorrow.