Account Manager – Grand Ouest (based in Angers)

Story Terrace Inc.; Angers; Sur place; EUR 35 000 - 50 000; Plein temps

Résumé du poste

A fast-growing startup in the restaurant tech sector, based in Angers, is seeking an Account Manager. This role involves building strong relationships with restaurant owners, managing a portfolio of clients, and ensuring product adoption. Candidates should have a Bachelor's degree, strong communication and problem-solving skills, and a customer-centric attitude. The position offers competitive compensation, stock options, and opportunities for growth.

Prestations

Competitive salary

Stock options

100% health coverage

Opportunities for growth

Qualifications

• Strong communication and interpersonal skills, with the ability to collaborate.
• Solid analytical and problem‑solving abilities with attention to detail.
• Hands-on approach to finding solutions and turning them into reality.

Responsabilités

• Build strong relationships with restaurant owners and staff.
• Manage a portfolio of restaurants with regular travel across the region.
• Perform high-quality onboardings and train restaurant teams.

Connaissances

Communication skills

Analytical abilities

Interpersonal skills

Problem-solving

Customer mindset

Team player

Formation

Bachelor's degree in Business Administration or related field

Master's degree preferred

Description du poste

👋 About Us

Looking to join a fast-growing startup that’s transforming the restaurant industry from the inside? This role might be for you.

Just in case you haven't heard, sunday is an exciting and thriving FinTech startup that's changing the way payments are made in restaurants across the world. We are saving millions of people minutes at the end of their meal with the simple scan of a tiny 4x4cm QR code. The coolest thing is we are growing quickly and possibly have the perfect position for you.

💼 About the Role

sunday is hiring an Account Manager based in Angers to help us grow in the Grand Ouest region (covering cities like Nantes, Rennes, Tours, Brest and seasonal hotspots along the Atlantic coast).

The Grand Ouest is one of sunday’s key growth regions. It includes a mix of vibrant cities and high-value tourist areas – a great playground for an ambitious Account Manager.

You’ll start with a training period in Paris to get familiar with the product and commercial playbook, and then take full ownership of your restaurant portfolio in the region

As Account Manager, your job is to turn restaurant partners into sunday ambassadors. You’ll work hand‑in‑hand with restaurant owners and sales teams to ensure successful onboarding, product adoption, and long‑term satisfaction.

🔥 Key Responsibilities

• Build strong relationships with restaurant owners, managers, and staff to turn them from customers to ambassadors
• Manage your portfolio of restaurants in the Grand Ouest (with regular travel across the region)
• Perform high-quality onboardings and train restaurant teams on the sunday solution
• Ensure product adoption and usage through follow‑up and guidance
• Identify upsell and cross‑sell opportunities to grow revenue
• Monitor churn risk and deploy reactivation strategies
• Be the voice of our customers internally: share feedback with Product, Ops and Sales
• Create, document and improve account management processes for the region
• Report on KPIs:
• • Onboarding quality (incl. number of restaurants launched, product adoption)
  • Group expansion in key mid‑market groups (above 20 locations)
  • Upsell performance
  • Customer satisfaction (NPS, churn rate)

😊 About You

• Bachelor's degree in Business Administration, Project Management, or related field (Master's degree preferred)
• Strong communication and interpersonal skills, with the ability to collaborate with, influence and engage stakeholders
• Solid analytical and problem‑solving abilities, with a keen Element to detail and a track record of driving results in complex, dynamic environments
• You are comfortable with change, able to adapt and always want to learn new skills
• You have a true customer mindset: you love solving problems and making others successful
• You are hands‑on: we have all the tools, but you will have to find solutions and turn them into reality
• You are a team player with a passion for hospitality and tech
• You are fluent in French océ comfortable in English
• Requirements:
• • 1‑month training period in Paris office to ramp‑up on commercial and technical aspects of the product
  • Driving license mandatory

⛳️ Compensation, Perks & Benefits

• Competitive salary
• Stock options
• 100% health coverage for you
• A lot of responsibilities and opportunities to grow

🐾 Steps in our recruiting process:

• Share your story: Application with resume
• Let's get můžete to know each other through a phone screen interview
• Meet with the hiring manager
• Impress your future colleagues with a case study
• Meet with people from other departments and understand our culture
• Offer: we want you

Thank you for taking the time to apply, and looking forward to getting to know you!

sunday is an equal opportunity employer and does not discriminate and all qualified applicants will sequences consideration for employment without regard to race, creed, color, sex, affectional or sexual