Jobs in Valencia, Spain
Work & Travel in Greece (Fully Remote Job With Relocation Package)!
Oceanic View Solutions
Work & Travel in Greece (Fully Remote Job with Relocation Support)!
Oceanic View Solutions
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Work & Travel in Greece (Fully Remote Job With Relocation Package)!
Job summary
A customer service company is looking for a Remote Spanish Customer Service Representative to assist users and resolve inquiries. Ideal candidates will have fluency in Spanish and strong English skills, with opportunities for career growth. This role is fully remote, offering a competitive salary and performance bonuses.
Benefits
Qualifications
- Excellent problem-solving skills to address user inquiries effectively.
- Ability to analyze data trends to recommend improvements.
- Experience in a BPO or related service environment is a plus.
Responsibilities
- Assist users by resolving inquiries and issues with empathy and precision.
- Enforce community guidelines by monitoring reports and content.
- Investigate and resolve account issues and abusive content.
Skills
Education
Join Us as a Remote Spanish Customer Service Representative in Greece!
Are you passionate about helping others and creating a safe, supportive online environment? Do you excel at problem-solving and communication? If so, we’d love for you to join our mission-driven team as a Spanish Customer Service Representative!
- Assist our online community by resolving inquiries with empathy, efficiency, and precision.
- Become an expert on Facebook products, community standards, and policies.
- Make balanced decisions and advocate for our users, ensuring their voices are heard.
- Communicate effectively with empathy and professionalism in every interaction.
- Investigate and resolve reports on account issues, abusive content, and other user concerns.
- Leverage your market knowledge to identify opportunities for scalable solutions and improved user experiences.
- Analyze data trends to recommend workflow enhancements and address policy nuances.
- Enforce community guidelines by monitoring reports and reviewing flagged content within set quality standards.
- Spot inefficiencies in workflows and suggest actionable solutions.
- Language Proficiency: Spanish fluency (C1) and strong English communication skills.
- Critical Thinking: Solid reasoning and analytical abilities to navigate complex issues.
- Education: College education or equivalent experience (military background accepted).
- Experience: Up to 1 year in a BPO or related service environment is a plus.
- Cultural Awareness: Strong understanding of regional and cultural nuances to support effective policy implementation.
- Competitive Salary: 1,045 gross monthly.
- Performance Bonus: Up to 160 monthly.
- Career Growth: Opportunities to enhance your skills and grow with a dynamic, mission-focused team.
- Fully Remote: Work from anywhere in Greece.
- Work & Travel: Travel and work remotely while contributing to a meaningful mission.
- Relocation Package: 2 weeks hotel accommodation + flight ticket (inside the EU); airport pickup; real estate agency fee.
At the heart of what we do is our commitment to community. You’ll have the chance to make a tangible difference in the lives of users, ensuring a positive and inclusive online experience. If you’re empathetic, solutions-oriented, and eager to contribute to Facebook’s mission of fostering a safe and connected world, this is your moment!
Apply today and become part of something extraordinary. Together, let’s create a better digital community!
#CustomerService #RemoteJob #WorkAndTravel #JobOpportunity #Greece #CareerGrowth #RelocationPackage #SpanishJobs #DigitalCommunity #Hiring
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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