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Customer Service Specialist
Résumé du poste
JR Spain busca un Especialista en Atención al Cliente a tiempo parcial, donde podrás trabajar en remoto y contribuir a la reactivación de clientes y la mejora de servicios. Este rol requiere un hablante nativo de español, con buenas habilidades de comunicación y experiencia en atención al cliente o ventas. Si te interesa un trabajo significativo con impacto en la vida de las personas, ¡este es tu lugar!
Prestations
Qualifications
- Español nativo (España) requerido.
- Organizado, orientado a los detalles y responsable.
- Experiencia previa es una ventaja.
Responsabilités
- Realizar llamadas salientes para informar a los clientes sobre promociones y lanzamientos.
- Reactivar clientes inactivos y recoger retroalimentación.
- Mantener registros diarios sobre el estado de los clientes y los resultados de las llamadas.
Connaissances
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Coral Club International is hiring: Part-time customer support Specialist (Native Spanish Speaker)
Join a dynamic team and help us deliver exceptional service to our valued customers!
Location: Remote
Employment type: Part-Time
Language requirement: Native Spanish (Spain)
About Coral Club
Coral Club is an international wellness company offering high-quality products for health, hydration, and overall well-being. With a presence in over 40 countries we are committed to helping people lead healthier lifestyles through education, community and effective natural solutions. At Coral Club we believe in the power of personal connection - and that’s where you come in.
About the role
We are looking for a Customer Support Specialist to engage with our current and potential clients as part of a special outreach project. Your role will be essential in maintaining strong relationships, sharing updates, reactivating inactive clients, and collecting valuable feedback to improve our services.
Key Responsibilities
Outbound calls (Provided database):
- Inform clients about ongoing promotions, product launches, and events.
- Invite clients to Zoom presentations, offline meetups, and other company activities.
- Reactivate inactive clients (those who haven’t interacted for 3+ months).
Feedback collection & Reporting:
- Log interests, objections, questions, and call outcomes.
- Share collected feedback and insights with your team leader.
Work with reporting tools:
- Maintain daily logs: client status, call outcomes, and next steps.
- Segment contacts into groups (e.g., potential customers, product interest, business interest, etc.).
- Send follow-ups, reminders, and links via WhatsApp, Telegram, and other messaging platforms.
- Duplicate invitations and essential information across channels as needed.
What we’re looking for
- Native-level Spanish (Spain) - required.
- Clear and confident communication style, especially over the phone.
- Organized, detail-oriented, and responsible.
- Prior experience in sales or customer service - a strong advantage.
What We Offer
- Remote work with supportive team collaboration.
- Opportunity to grow within a global wellness company.
- Meaningful work with real impact on people’s lives.
Ready to make a difference with Coral Club?
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.
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