A technology solutions company located in Vitoria, Spain is seeking a Customer Support Technician – Controls. In this role, you will provide remote and on-site technical support, manage customer issues, and ensure system reliability. The ideal candidate will have a bachelor's degree in Electrical Engineering and solid knowledge of SIEMENS automation tools. This position is primarily remote with occasional travel required.
Prestations
Team-building activities
Ongoing support and follow-up
Career & Training courses
Birthday off
Discounts on childcare and gym memberships
Qualifications
High level of Spanish and intermediate English; French or German is a plus.
Excellent communication and customer orientation skills.
Bachelor’s degree in a related field is required.
Responsabilités
Provide technical support for clients both remotely and on-site.
Investigate and resolve technical problems.
Document technical solutions for customer issues.
Connaissances
Solid knowledge of SIEMENS Simatic Step 7
Communication skills
Hands-on experience with TIA Portal
Customer orientation
Team player
Proficiency in MS Office
Knowledge of fieldbus systems
Formation
Bachelor’s degree in Electrical Engineering
Outils
WinCC
Frequency inverters (Lenze, SEW)
Description du poste
A technology solutions company located in Vitoria, Spain is seeking a Customer Support Technician – Controls. In this role, you will provide remote and on-site technical support, manage customer issues, and ensure system reliability. The ideal candidate will have a bachelor's degree in Electrical Engineering and solid knowledge of SIEMENS automation tools. This position is primarily remote with occasional travel required.
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.