puestos en Amazon en United States

1 month ago Be among the first 25 applicants

Are you passionate about customer feedback management, quality improvement, and cutting-edge technology ? We are looking for a Customer Feedback Manager to join our team and lead the way in developing data-driven quality solutions .

Field Quality Management : Analyze and track field quality indicators to identify improvements and reduce incidents.

Advanced Feedback Systems : Develop and integrate innovative feedback and survey systems using digital tools like Streamlit to enhance interaction and result visualization.

AI & Optimization : Design and implement Machine Learning , Deep Learning , and Reinforcement Learning solutions to drive quality standards and customer satisfaction.

Process & Digitalization Support : Contribute to industrialization projects for sheet metal parts and support the digitalization process within quality management.

Deployment & Interaction : Utilize Docker for solution deployment and Streamlit for interactive presentation of results.

Optimization & Automation : Implement advanced optimization systems to enhance efficiency and quality across operations.

What We’re Looking For :

Proven experience in quality management, data analysis, and process improvement .

Strong skills in Machine Learning, Deep Learning, and AI-driven optimization techniques .

Hands-on experience with digital tools like Streamlit and Docker for deployment and data visualization.

Excellent problem-solving and analytical skills to transform feedback into actionable strategies.

Ability to collaborate with cross-functional teams and drive digital transformation initiatives.

If you’re passionate about quality, AI-driven solutions, and customer experience , we’d love to hear from you! Send us your CV or apply directly.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Customer Service
• Industries Design Services and Motor Vehicle Manufacturing

Referrals increase your chances of interviewing at Barcelona Technical Center by 2x

Tech Customer Success Manager, Amazon Robotics Customer Experience Team Customer Onboarding Manager, Spanish & Portuguese Speaking Sales and Marketing Consultant German speaker Senior Specialist, DDIT Development GCO Business Analyst Business Analyst - IT-Service Management - ServiceNow (m / f / d)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

J-18808-Ljbffr

J-18808-Ljbffr