UK HR Services Delivery Specialist

BIPO; Barcelona; Híbrido; EUR 40.000 - 55.000; Jornada completa

Descripción de la vacante

A leading HR service provider based in Barcelona seeks a UK HR Services Delivery Specialist. The role involves supporting HR and payroll service delivery, ensuring compliance with UK legislation. Ideal candidates have at least 2 years of HR experience, a strong client focus, and excellent organizational skills. The position offers hybrid work flexibility.

Formación

• Minimum 2 years of hands-on experience in HR administration or payroll processes.
• Strong client focus with proven client management experience.
• Ability to work effectively in multicultural environments.

Responsabilidades

• Support HR and payroll service delivery for UK employee lifecycle.
• Liaise between teams, vendors, and clients for smooth processes.
• Manage payroll documentation and maintain accurate records.

Conocimientos

Fluent English

Client management

Autonomy

Proactivity

Organizational skills

IT skills

Multicultural collaboration

Educación

Bachelor’s degree in Human Resources or related field

Herramientas

HRIS

Payroll systems

ERP

Descripción del empleo

Role Description

We are looking for a dedicated and detail-oriented UK HR Services Delivery Specialist to join our team in Barcelona. This hybrid offers flexibility for remote work several days per week. The specialist will be supporting the entire scope of HR and payroll service delivery for our clients, ensuring accuracy, compliance with UK employment legislation, strong attention to detail, and a focus on delivering excellent client experience. This role is a unique opportunity for an HR professional who would like to embrace the full scope of UK employees’ life cycle management with opportunities to expand further responsibilities.

Key Responsibilities

• Support the operational aspects of HR and payroll service delivery for the employee lifecycle, in conjunction with clients, internal teams, and partners, ensuring timeliness, quality, and compliance with UK legislation.
• Act as a key liaison between internal teams, vendors, and clients to ensure smooth processes and high-quality outcomes for UK projects
• Provide support on HR administration, payroll processing, and UK labour law compliance.
• Manage and process invoices, client information, and related payroll documentation in internal systems, maintaining accurate records of client, payroll, and employee information.
• Help to identify opportunities for services & process enhancement as part of our Continuous Improvement Initiatives.
• Perform general administrative HR tasks and other HR projects as required

Requirements

• Must-Have: Fluent English (spoken and written).
• Minimum 2 years of hands-on experience managing HR administration or payroll processes.
• Demonstrated autonomy, proactivity, and initiative in previous roles.
• Strong client focus and proven client management experience.
• Ability to work effectively in multicultural environments, with a collaborative mindset and sense of ownership.
• Strong IT skills, proficient in HRIS, payroll , ERP, or other relevant systems
• Excellent organisational skills, with the ability to manage high activity levels, tight deadlines, and service excellence.
• Bachelor’s degree in Human Resources, Business Administration, accounting or a related field.

Nice-to-Have

• Knowledge of UK labour legislation and payroll compliance.
• Experience supporting international or multi-country HR / payroll services.
• Experience in monitoring vendors to ensure service quality.
• Mandarin language proficiency.