Tech Support Specialist Portuguese & English

Cross Border Talents; La Coruña; Presencial; EUR 17.000 - 20.000; Jornada completa

Descripción de la vacante

A leading tech support company based in A Coruña is looking for a Tech Support Specialist. You will provide exceptional customer support, troubleshoot cloud technologies, and support Microsoft products. Ideal candidates possess strong communication skills in Portuguese and English and have previous experience in technical support. This full-time office-based position offers a stable contract and a salary range of €17,000 - €20,000 gross annually.

Servicios

Multicultural, inclusive work environment

Comprehensive training

Career growth opportunities

Focus on work-life balance

Formación

• Strong communication skills in Portuguese and English (advanced level).
• Previous experience in technical support or IT-related roles.
• Knowledge of Microsoft Cloud products is highly valued.

Responsabilidades

• Deliver exceptional customer and technical support in Portuguese and English.
• Troubleshoot and resolve issues related to cloud technologies and Microsoft products.
• Use critical thinking and problem-solving skills to identify solutions.

Conocimientos

Strong communication skills in Portuguese

Strong communication skills in English (advanced level)

Experience in technical support

Knowledge of Microsoft Cloud products

Problem-solving skills

Critical thinking

Descripción del empleo

Are you passionate about technology and helping others?
Join our team as a Tech Support Specialist and become part of a global leader in software solutions!

You´ll be providing top-quality technical support for one of the worlds most innovative software companies guiding users, solving technical challenges, and learning every day from the best in the business.

What You´ll Do:

• Deliver exceptional customer and technical support in Portuguese and English, ensuring every user feels heard and supported.

• Troubleshoot and resolve issues related to Cloud technologies and Microsoft products (Office, Outlook, OneDrive, Exchange, SharePoint, Windows, and more).

• Use your critical thinking and problem-solving skills to identify solutions quickly and efficiently.

• Handle each interaction with empathy, patience, and professionalism creating a positive experience for every customer.

What We´re Looking For:

• Strong communication skills in Portuguese and English (advanced level).

• Previous experience in technical support or IT-related roles.

• Knowledge of Microsoft Cloud products and related technologies is highly valued.

• A proactive, curious mindset and a genuine interest in technology and people.

What We Offer:

• Full-time, stable contract (39h/week) Monday to Friday 9:00 - 18:00

• Salary range: 17000 - 20000 euros gross annual

• A multicultural, inclusive, and dynamic work environment.

• Strong focus on work-life balance.

• Comprehensive training on cutting-edge tools and technologies in high demand globally.

• Real career growth opportunities develop your path with us, nationally or internationally.

• Office-based role in our friendly location in A Coruña.

Ready to Grow Your Tech Career?

If you´re a problem-solver who loves technology and teamwork, we’d love to meet you! Apply today and start your journey with us.