Systems Support Coordinator

Radisson Hotels; Cárcer; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

An established industry player is seeking a motivated Revenue Systems Trainee to support the implementation of hotel revenue strategies. This role will involve working closely with the Revenue Team to manage pricing, rates, and inventory across various systems. The ideal candidate will be currently studying a Bachelor's or Master's degree in Hospitality or Business Administration and possess strong communication and organizational skills. Join a dynamic team where your contributions will help drive profitable revenue and optimize pricing strategies in a rapidly evolving environment.

Formación

• Currently studying a relevant degree in Hospitality or Business Administration.
• Fluent in English, with another European language being a plus.

Responsabilidades

• Implement pricing and yield management strategies across systems.
• Maintain and update channel manager for rates and availability.
• Ensure accuracy through regular auditing of CRS.

Conocimientos

Fluent in English

Good communication skills

Team player

Organizational skills

Microsoft Office skills

Detail-oriented

Flexible and cooperative

Self-driven

Educación

Bachelor or Master degree in Hospitality

Bachelor or Master degree in Business Administration

Herramientas

Revenue Management Systems (RMS)

Channel Manager

CRS (Central Reservation System)

Descripción del empleo

The Revenue Systems Trainee will be responsible for the implementation and the accuracy of the hotel revenue strategy across the key Revenue related systems including CRS, PMS, S&C, IDeaS G3, 3rd party partner plus any add-ons or related systems. The scope includes supporting the Revenue Team on daily rates and contracted rate implementation, room availability and inventory allocations across all distribution streams. In addition, the Revenue Systems Coordinator will perform regular audits across systems to ensure system accuracy. The Revenue Systems Trainee will work with the Revenue Team to drive Total Profitable Revenue, focusing on the right price at the right time for the right business via the right channel at the right cost mantra.

Key Responsibilities:

1. Pricing & Yield Management – Ensure RMS/Revenue Manager pricing recommendations and decisions are implemented across channels/systems (restriction, overbooking, allotment, pricing changes, rate parity, etc…). 25%
2. Channel Maintenance – Open/Close, adjust free-sale FIT/Wholesaler rates and availability via channel manager (or operator’s extranets), maintain and update the channel manager accordingly (when applicable). 25%
3. Rate Management – Load new rate requests (as per SLA) including, but not limited to: corporate negotiated rate, FIT/Wholesaler, group rate, pricing structure, room types, 3rd party partners rollout, loyalty offers, promotional activities, etc… 25%
4. CRS Auditing – Ensure CRS accuracy through audit. 15%
5. Support the implementation of key Revenue Optimization related projects including, but not limited to, new pricing model, room types, EMMA, etc... 10%

A successful trainee:

• Is fluent in English both written and spoken, another European language is a plus
• Good communication and social skills
• Good team player
• Trustworthy
• Well organized with an eye for detail
• Flexible and co-operative
• Excellent Microsoft Office skills
• Is self-driven and is able to think outside and inside the box

Requirements:

Education: currently studying Bachelor or Master degree in Hospitality or Business Administration

Language skills: Fluent in English both written and spoken, another European language is a plus