Strategic Customer Success Manager - Italy & UK

Regiondo GmbH; España; Presencial; EUR 35.000 - 50.000; Jornada completa

Descripción de la vacante

A leading tourism technology company in Spain is seeking a Customer Success Manager to drive customer relationship excellence and product adoption for their platforms. The ideal candidate has strong interpersonal skills, fluency in English and either Italian or Spanish, and a strategic mindset for crafting tailored success plans. You'll collaborate with various teams to provide clients with best practices and support their growth in the tourism industry.

Servicios

High trust environment

Encouragement of curiosity and collaboration

Growth opportunities

Formación

• Experience maintaining strategic customer relationships and managing expectations.
• Ability to connect product capabilities to real business outcomes.
• Strong communication skills in various formats.

Responsabilidades

• Develop and manage strategic customer relationships.
• Oversee product adoption and drive continuous value delivery.
• Manage risks and identify growth opportunities.

Conocimientos

Customer relationship excellence

Strategic mindset

Commercial awareness

Strong product and industry fluency

Clear, influential communication

Collaborative, low-ego approach

Fluency in English

Fluency in Italian or Spanish

Herramientas

CRM tools (Salesforce, Hubspot)

Descripción del empleo

A leading tourism technology company in Spain is seeking a Customer Success Manager to drive customer relationship excellence and product adoption for their platforms. The ideal candidate has strong interpersonal skills, fluency in English and either Italian or Spanish, and a strategic mindset for crafting tailored success plans. You'll collaborate with various teams to provide clients with best practices and support their growth in the tourism industry.