Spanish Customer Service Representative - Relocate ToGreece

Cross Border Talents; Las Palmas de Gran Canaria; Presencial; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

An international recruitment agency is seeking a Customer Service Representative fluent in Spanish and English to provide support in Athens, Greece. This role requires excellent communication and problem-solving skills, with responsibilities including assisting clients via phone, email, and chat. The position includes a competitive salary, relocation package, and various employee benefits.

Servicios

Competitive monthly salary + 2 extra months

Relocation package including flight expenses

Health coverage

Comprehensive training

Free online Greek language courses

Formación

• Fluency in both Spanish and English is essential.
• Customer-focused with a professional attitude.
• Comfort with basic computer and CRM tools.

Responsabilidades

• Provide high-quality customer service to clients.
• Assist customers with inquiries about products and services.
• Escalate unresolved issues to relevant departments.

Conocimientos

Fluency in Spanish

Fluency in English

Customer-focused attitude

Problem-solving skills

Basic computer literacy

Herramientas

CRM systems

Descripción del empleo

Overview

THIS IS A RELOCATION JOB TO GREECE. THERE IS NO PERMANENT ACCOMMODATION PROVIDED. Location: Athens, Greece. Work Model: On-site. Required Languages: Spanish + English. Gross Salary: 1.045 Euros + productivity bonuses.

About the Role

We are hiring a Spanish-speaking Customer Service Representative to support an international brand in Athens, Greece! We are looking for individuals who excel in communication and problem-solving, and who have a strong work ethic to ensure excellent customer satisfaction.

Responsibilities

1. Provide high-quality customer service to Spanish-speaking clients via phone, email, and chat.
2. Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
3. Escalate unresolved issues to appropriate internal departments when necessary.

Requirements

1. Fluency in Spanish and English.
2. Customer-focused with a positive, empathetic, and professional attitude.
3. Basic computer literacy and comfort with CRM systems or support tools.
4. Must be a valid EU citizen or Greek work permit.

Benefits

1. Competitive monthly salary + 2 extra months of salary per year.
2. Relocation package (including flight expenses within EU, 2 weeks hotel accommodation and assistance in finding accommodation).
3. Health coverage and various employee benefits.
4. Comprehensive training provided by certified trainers.
5. Opportunities for professional development and career advancement.
6. Special events and corporate social responsibility initiatives.
7. Free online Greek language courses.