Spanish Customer Service Representative Relocate Abroad

Cbtalents; Madrid; Presencial; EUR 25.000 - 30.000; Jornada completa

Descripción de la vacante

A customer service solutions provider is seeking a Spanish-speaking Customer Service Representative to relocate abroad. Responsibilities include providing support to Spanish-speaking clients through various channels and resolving inquiries. The ideal candidate must be fluent in Spanish and English, possess excellent problem-solving skills, and have basic computer literacy. The role offers a competitive salary, relocation package, and professional development opportunities.

Servicios

Competitive monthly salary; 2 extra months of salary per year

Relocation package

Health coverage

Comprehensive training

Opportunities for professional development

Free online language courses

Formación

• Fluent in Spanish and English.
• Customer-focused with a positive attitude.
• Comfortable with CRM systems and support tools.

Responsabilidades

• Provide high-quality customer service to clients.
• Assist customers with inquiries regarding products and services.
• Escalate unresolved issues to appropriate departments.

Conocimientos

Fluency in Spanish

Fluency in English

Customer Service

Basic Computer Literacy

Typing

Data Entry

Descripción del empleo

Overview

THIS IS NOT A REMOTE JOB. IT INVOLVES RELOCATION.

THERE IS NO PERMANENT ACCOMMODATION PROVIDED.

Locations: Bulgaria, Greece or Portugal.

Work Model: On-site

Required Languages: Spanish, English

About the Role: We are hiring a Spanish-speaking Customer Service Representative to relocate and support an international brand abroad! We are looking for individuals who excel in communication and problem-solving and who have a strong work ethic to ensure excellent customer satisfaction.

Responsibilities

• Provide high-quality customer service to Spanish-speaking clients via phone, email and chat.
• Assist customers with inquiries regarding products, orders, services, billing and technical issues.
• Escalate unresolved issues to appropriate internal departments when necessary.

Requirements

• Fluency in Spanish and English.
• Customer-focused with a positive empathetic and professional attitude.
• Basic computer literacy and comfortable with CRM systems or support tools.

Benefits

• Competitive monthly salary; 2 extra months of salary per year.
• Relocation package.
• Health coverage and various employee benefits.
• Comprehensive training provided by certified trainers.
• Opportunities for professional development and career advancement.
• Special events and corporate social responsibility initiatives.
• Free online language courses.

Key Skills

• Typing
• Data Entry
• Customer Service
• Basic Math
• Computer Skills
• Windows
• Banking
• Upselling
• Pricing
• Sanitation
• Cash Handling
• Stocking

Employment Type: Full Time

Experience: years

Vacancy: 1