Senior IT Support Engineer - Hybrid, End-User Focus

Nexthink; Madrid; Híbrido; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A leading company in digital employee experience management in Madrid is seeking an IT Support specialist to ensure the best end user experience. Responsibilities include providing technical support, maintaining IT operations, and ensuring data security compliance. Candidates should have over 5 years of IT support experience and strong problem-solving skills. The position offers a competitive salary, hybrid work model, and numerous employee benefits including health insurance and unlimited vacation.

Servicios

Private Health Insurance

Daily meal vouchers

Flexible hours

Unlimited vacation

Gym subscription

Childcare compensation

Language class reimbursement

Regular company events

Relocation package

Formación

• 5+ years as IT Support.
• ITIL certification is a plus.
• Strong customer-oriented attitude.

Responsabilidades

• Provide 1st and 2nd level Support to all end users.
• Perform hands-on maintenance and technical issue resolution.
• Ensure compliance with data security policies.

Conocimientos

Communication skills

Teamwork

Windows/MacOS/Office365 Administration

Scripting skills

Problem-solving skills

Professional-level English

Descripción del empleo

A leading company in digital employee experience management in Madrid is seeking an IT Support specialist to ensure the best end user experience. Responsibilities include providing technical support, maintaining IT operations, and ensuring data security compliance. Candidates should have over 5 years of IT support experience and strong problem-solving skills. The position offers a competitive salary, hybrid work model, and numerous employee benefits including health insurance and unlimited vacation.