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A leading healthcare company in the Área Metropolitana of Pamplona seeks a dedicated customer service professional. Responsibilities include managing customer inquiries, maintaining price updates, and handling orders of service products. Ideal candidates will have 4-5 years of experience in customer service, preferably in the Healthcare sector. Strong teamwork and attention to detail are essential. This role does not manage a budget.
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The holder of the position (m/f) will be part of the dynamic tenders department for Werfen in Iberia. Responsible for price applications (telephone/fax/email/platforms), management, receptions, and replies to internal and external customers. In addition, maintenance of price updates and resolution of price discrepancies. Management of offers related tasks and orders of service products.
Key Accountabilities:
Budget managed: No
Internal Networking/Key relationships: With other internal departments such as Finance, Logistics, Customer Service, etc.
Skills & Capabilities:
Minimum Knowledge & Experience required for the position: