Night Auditor Kimpton Los Monteros

IHG Hotels & Resorts; Marbella; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading hotel chain in Marbella is seeking a Night Auditor to provide customer service support and handle essential accounting tasks during late-night shifts. Ideal candidates will have strong accounting skills, cash handling experience, and good communication abilities. This role offers a competitive salary and various benefits including impressive room discounts and training.

Servicios

Competitive salary

Room discounts

Comprehensive training

Full uniform provided

Formación

• Must have strong accounting skills for auditing.
• Experience with payment processing and cash handling is necessary.
• Familiarity with property management systems is required.
• Excellent communication skills are essential for guest interactions.
• Prior customer service experience is beneficial.

Responsabilidades

• Process payments including room charges and cash.
• Check guests in and out and manage requests.
• Handle overnight guest queries and phone calls.
• Run night audit processes effectively.
• Assist with concierge services as needed.

Conocimientos

Accounting and mathematics skills

Cash handling experience

Computer literacy

Strong verbal communication

Customer service experience

Knowledge of hotel operations

Descripción del empleo

Overview

Our hotels never sleep. We’re looking for a Night Auditor to provide customer service support, balance the books and perform other essential accounting tasks to help us stay one step ahead of tomorrow during our late-night shifts.

Responsibilities

• Processing payments including room charges, debit and credit, cash and cheques in accordance with established procedures
• Checking guests in, out and managing wake-up call requests
• Answering phones and dealing with overnight guest queries
• Running night audit property management systems or manual equivalents
• Performing other duties such as concierge services and special guest requests

What We Need From You

• Accounting and mathematics skills for accurate auditing and payment processing
• Cash handling experience for counting and securing bank and processing cash payments
• Computer literacy, including familiarity with PMS software
• Strong verbal communication and good listening skills, for effective and pleasant interactions with guests and housekeeping staff
• Customer service experience
• Knowledge of hotel operations, offers and the local area

What You Can Expect From Us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Don’t quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.